What are the responsibilities and job description for the Ophthalmology Front Desk Receptionist position at Kaufman Eye Institute?
We are seeking a competent, conscientious, service-oriented individual with strong character to assist with Front Desk duties. This individual may float between our Wesley Chapel/Zephyrhills locations but be primarily based in Wesley Chapel, they will assist in doing check-in/out patients with a smile and perform billing/scheduling/telephone related functions they will also perform other duties as assigned. He/She will work under the direction of the Office’s Coordinator and the Practice Administrator. Medical experience is required.
Check-in- Greet and arrive all patients in a courteous manner. - Ensure patients complete the required documentation and their information (insurance, demographic, etc) is current. - Enter appropriate data into PM/EMR system. - Collect any patient co-payments and balances.
Check-out- Collect any co-insurance or balances not collected during check-in. - Schedule follow-up appointments.
Scheduling- Schedule office appointments and if applicable surgery facility procedures. - Request PCP or referring doctor, authorization, office notes, and diagnosis codes related to the procedure(s). - Respond to requests for medical records or other forms to be completed by providers. - Recommend actions and strategies to improve patient access.
Additional Billing/Telephone- Patient registration if scheduling new patient. - Reconcile daily charges and payments received; and prepare daily bank deposit. - Assist in collection efforts. - Triage incoming phone calls in an effective manner.
Tuesday-Saturday and a off a week day.
Administrative Duties:
- Scheduling
- Answering and routing phone calls
- Greeting visitors
Setting:
- Medical
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
This Company Describes Its Culture as:
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Work Remotely
- No
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Medical Specialty:
- Ophthalmology
Experience:
- medical office: 1 year (Required)
Work Location: In person
Salary : $33,186 - $41,739