Service Plumber

Kauai Air Conditioning & Plumbing is a well-established local mechanical contractor serving residential and commercial customers across the island of Kauai. We specialize in HVAC installation, maintenance, repairs, and comprehensive plumbing solutions, backed by decades of industry experience. From older legacy units to today’s advanced technologies, our team is equipped to deliver reliable workmanship and exceptional service. We take pride in professionalism, safety, and building long-term relationships with our customers and community.

The Service Plumber works under the supervision of the Lead Service Plumber. The primary function of the Service Plumber is to perform service and maintenance on plumbing systems in residential buildings.

Job Functions

• Responsible for repairing leaks, clogs and other problems in piping systems. Troubleshoot issues and plumbing appliances. Once they identify the problem, they make repairs using various techniques.
• Perform maintenance tasks such as inspecting piping systems for leaks, testing drain traps for clogs, descaling water heaters and solar panels.
• Install new plumbing appliances, fixtures and piping.
• Create and provide estimates to operations team for various plumbing repairs.
• Keep accurate records of work performed and materials used in CRM.
• Arrive at the jobsite at scheduled time and location as dispatched.
• Provide excellent customer service, including explaining repairs and answering questions
• Read and understand SOPs for specific tasks.
• Perform work with a focus on Safety and Quality.
• Follow all codes and regulations, including local building codes.
• Always maintain professional appearance and attitude.
• Communicate effectively with office, lead, and contractor when necessary.
• Work as a team - practice honesty and transparency, take responsibility for your actions, be flexible, work together to identify issues/problems and develop solutions.
• Responsible for maintaining a clean and organized job site.
• Assist in maintaining a clean and organized work vehicle.
• Take personal responsibility for safety performance and program compliance.
• Familiarize yourself with proper tools and various materials used at jobsites.
• Any additional duties/responsibilities deemed necessary.

Job Qualifications

• 2-4 years of Plumbing experience.
• High school Diploma or equivalent required.
• Valid driver’s license.
• Strong interpersonal skills and the ability to relate with a variety of personality types.
• Attention to detail and the ability to complete work on a deadline.
• Motivated to learn all that is necessary with the repair and maintenance of Plumbing systems.
• Good organizational and time management skills to handle multiple issues.
• Good communication skills.
• Ability to work well with others.