What are the responsibilities and job description for the Commercial Roofing Service Sales Representative position at Kato Roofing?
Commercial Roofing Sales Service Representative
Classification: Exempt
Reports To: Estimating & Service Sales Manager
Position Summary
A commercial roofing service sales representative is responsible for maintaining existing customers while identifying and securing new business for roof maintenance, repair, and restoration. This role targets property managers, facility managers, mechanical contractors, plan and spec work, and business owners to establish long-term service agreements.
Responsibilities
- Self-Starter with the ability to build and maintain high-trust relationships with key decision-makers to ensure repeat business and contract renewals. Develop new and existing relationships while identifying new sales opportunities through various channels, including leads from marketing campaigns, referrals, and cold calling.
- Develop a deep understanding of our roofing products and services to effectively educate clients on various commercial roofing systems (TPO, EPDM, BUR, Mod-Bit, coatings, etc.) and the long-term ROI of maintenance programs.
- Proficient in CRM software (FCS preferred) managing the sales pipeline and reporting progress to management.
- Perform job walks and work with inspectors as needed to meet customer requirements.
- Read construction plans and understand project specifications.
- Responsible for developing detailed technical proposals and estimates from roof inspections or plans and spec work.
- Conduct sales presentations from roof inspections and negotiating proposals to meet customer satisfaction while meeting sales targets.
- Work closely with the installation and customer service teams to ensure smooth project execution and customer satisfaction.
Required Qualifications and Skills
- Proven experience in sales, preferably in the commercial roofing or construction industry.
- Strong written/oral and interpersonal communication skills
- Strong negotiation and closing abilities.
- Ability to work independently and as part of a team.
- Computer skills in all Microsoft Office Suite.
- Ability to estimate projects of various sizes and scope.
- Must be able to set and climb a ladder.
- Present a positive attitude of professionalism, honesty, and integrity.
- Able to deal with unexpected challenges in a professional and calm manner.
- Provide a valid and current Driver License.
Compensation & Benefits
- Pay Structure: A combination of an annual draw plus uncapped commission.
- Earnings Potential: Annual draw and commissions can range significantly, with high performers earning between $80,000 and $150,000 annually.
- Common Perks: Many roles include a company vehicle or allowance, gas cards, health insurance, and 401(k) contributions.
AAP/EEO Statement
Kato Roofing provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual preference, or status as a veteran or disabled veteran in accordance with applicable federal laws. In addition, Kato Roofing complies with applicable state and local laws governing nondiscrimination in employment in every location in which Kato Roofing has facilities and/or jobsites. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change
at any time with or without notice.
Kato Roofing, Inc. is a strong, values‑driven company led by a dedicated and supportive leadership team. Our Core Values guide our work every day: Going Above and Beyond, Caring for Others, Being Resourceful, Staying Open‑Minded, and Prioritizing Safety.
Salary : $80,000 - $150,000