What are the responsibilities and job description for the Insurance Office Assistant / Customer Service Representative position at Katlyn Armand Insurance Agency, Inc?
This is a full-time, in-office position. Hours are Monday through Friday, 8:30 AM–4:30 PM.
About us:
Katlyn Armand Insurance Agency, Inc. is a locally owned insurance agency in Marksville, LA. We are looking for a dependable, friendly, and motivated individual to join our office team.
Position Overview:
This is an in-office customer service/clerical position assisting with the daily operations of a busy insurance agency. No prior insurance experience is required — we are willing to train the right person.
Responsibilities:
- Answer incoming phone calls and assist customers
- Take detailed messages and document customer requests
- Perform data entry and update customer information
- Process and organize insurance documents
- Follow up with customers regarding payments, documents, and policy needs
- Assist with insurance quotes and policy servicing as trained
- Complete assigned office tasks accurately and in a timely manner
- Provide friendly and professional customer service
Qualifications:
- Dependable and punctual
- Friendly and professional
- Basic computer skills
- Good communication and organizational skills
- Ability to multitask in a fast-paced office environment
- Attention to detail
- Willingness to learn
Insurance experience is not required. On-the-job training will be provided.
Schedule:
Monday–Friday
8:30 AM–4:30 PM
In-office position in Marksville, LA
No weekends
Pay: $12.00 - $14.00 per hour
Expected hours: 38.0 per week
Work Location: In person
Salary : $12 - $14