What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Kathy Davidoff - State Farm Agent?
Benefits:401(k)Bonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentAbout our Agency:Ive been with State Farm for 42 years, starting in auto claims and working my way up to a supervisory role before becoming an agent 28 years ago. Our team currently includes five incredible members, and were looking to grow! We offer flexible paid time off, bonuses, and a simple retirement plan to support a healthy work-life balance.While were serious about meeting our goals, we believe in having fun along the waytheres always a lot of laughter in our office. Our motto: Work hard, play hard!I hold a Bachelors degree from Pace University and am passionate about giving back to our community. I volunteer with the Tarrytown/Sleepy Hollow Food Pantry and actively participate as a member of the local Chamber of Commerce. If youre looking for a positive, goal-driven, and supportive environment, Id love to hear from you!ROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Kathy Davidoff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:Manage customer inquiries and resolve issues.Maintain customer records and update information as needed.Assist with customer retention strategies.Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:Communication and problem-solving skills.Experience in customer service preferred.Ability to handle high-stress situations calmly.
Salary : $55,500 - $75,000