What are the responsibilities and job description for the Safety Information Specialist position at Katalyst CRO?
Responsibilities
- Accurate and timely registration of adverse event and product quality report from initial receipt to data entry within required timeframes.
- Performing Quality Review of external provider's reconciliation tasks for Clinical and Post-marketing (Medical Information, Product Complaints and third-party vendor ) cases.
- Clearly and succinctly communicates information to customers verbally and in writing.
- Demonstrates a high level of customer service to both internal and external customers.
- Utilizes judgment skills to identify issues that impact the workflow.
- Uses rigorous logic and methods to solve difficult problems with effective solutions.
- Identifies gaps and areas that need improvement and communicates and/or implements recommendations/changes.
- Performing tasks outside one's own area of responsibility to help with departmental needs
- Effectively prioritizes and manages own time to complete assigned tasks.
- 6 months to 1 year of similar work experience.
- Excellent computer and keyboarding skills including Excel, PowerPoint, Word and Outlook (or equivalent email system).
- Prior experience and familiarity with computer databases.
- Superior attention to detail, quality, accuracy and timelines.
- Strong time management and prioritization skills; ability to multi-task.
- Strong adaptability to switching tasks to meet business needs.
- Strong customer service skills.
- Ability to work independently with minimal supervision as well the ability to work collaboratively and effectively within a team.
- Fast learner of technical and process skills/knowledge.
- Effective verbal and written skills.
- Medical terminology knowledge preferred.
- Prior experience in a regulatory/medical setting preferred.
- Candidates must posses 3 to 5 years of experience or application/environment specific knowledge to perform tasks where large quantities of information, data or documents need to be maintained or manipulated in a structured database, filing system or associated reporting/holding format.