What are the responsibilities and job description for the Electronic Security Technician position at Kastle Systems?
Together, We Enhance Innovation and Growth
i2G specializes in advanced physical electronic security and life safety solutions. I2G has proven experience in surveillance, access control, and intrusion detection systems, biometrics, fence sensors, radars, ground sensors, anti-drone technologies, and more. We excel in design, project management, commissioning, and enterprise technology integrations.
i2G’s mission is to provide the products and services that meet our customers’ needs to give them a vital advantage in today’s market, helping to protect what matters most.
The Electronic Security Service Technician installs, services, troubleshoots, and maintains electronic security systems including video surveillance, access control, intrusion detection, alarms, and related lowvoltage equipment. This role ensures systems operate reliably, meet customer requirements, and comply with industry standards
Responsibilities
- Install, configure, and test CCTV/IP camera systems, NVRs/VMS platforms, and networked security devices
- Install and service access control systems (card readers, door hardware, controllers, biometrics)
- Diagnose and repair intrusion alarm systems, sensors, panels, and communication modules
- Perform preventive maintenance, system inspections, and firmware/software updates
- Run, terminate, and label lowvoltage cabling (Cat5/6, coax, fiber)
- Read and interpret blueprints, wiring diagrams, and technical schematics
- Provide onsite and remote technical support to customers and internal teams
- Document service activities, parts used, and system configurations
- Ensure compliance with safety standards, company policies, and local regulations
- Collaborate with project managers, engineers, and vendors to resolve complex issues
Qualifications
- Experience with electronic security systems (video, access, intrusion)
- Strong understanding of IP networking, switches, PoE, and basic routing
- Ability to use diagnostic tools (multimeter, cable tester, laptopbased utilities)
- Knowledge of lowvoltage wiring standards and installation best practices
- Strong problemsolving and customerservice skills
- Ability to work independently in the field
- Valid driver’s license; ability to lift equipment and work on ladders
- Bonus points for Data Center Experience
Company Overview
This is a Technician job opportuity with i2G Systems. Learn more about i2G Systems: https://www.i2gsystems.com
"Kastle Systems Makes Strategic Investment in i2G Systems, Strengthening Leadership in Serving High-Security Industries and High-Value, Large Scale Facilities" Read More About the Partnership Here:
https://www.kastle.com/kastle-systems-makes-strategic-investment-in-i2g-systems-strengthening-leadership-in-serving-high-security-industries-and-high-value-large-scale-facilities/
Equal Opportunity Statement
At i2G Systems, we believe that diversity makes us stronger - at work and in the world. i2G Systems is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.
Qualifications:- Experience with electronic security systems (video, access, intrusion)
- Strong understanding of IP networking, switches, PoE, and basic routing
- Ability to use diagnostic tools (multimeter, cable tester, laptopbased utilities)
- Knowledge of lowvoltage wiring standards and installation best practices
- Strong problemsolving and customerservice skills
- Ability to work independently in the field
- Valid driver’s license; ability to lift equipment and work on ladders
- Bonus points for Data Center Experience