What are the responsibilities and job description for the Director, Technical Program Management position at Kaseya?
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
About The Role
Kaseya is seeking a seasoned Director of Technical Program Management (TPM) to lead strategic, cross-functional technical initiatives that accelerate innovation across it’s product lines. This leader will drive alignment between engineering, product, security, operations, customer success, and go-to-market teams, ensuring predictable and high-quality delivery across a complex, fast-growing, global organization.
This role is ideal for someone who thrives in high-scale SaaS environments, understands enterprise IT operations and MSP workflows, and can bring operational rigor to multi-product, multi-team technology programs.
Key Responsibilities
Technical Program Leadership
Additional Information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
About The Role
Kaseya is seeking a seasoned Director of Technical Program Management (TPM) to lead strategic, cross-functional technical initiatives that accelerate innovation across it’s product lines. This leader will drive alignment between engineering, product, security, operations, customer success, and go-to-market teams, ensuring predictable and high-quality delivery across a complex, fast-growing, global organization.
This role is ideal for someone who thrives in high-scale SaaS environments, understands enterprise IT operations and MSP workflows, and can bring operational rigor to multi-product, multi-team technology programs.
Key Responsibilities
Technical Program Leadership
- Own end-to-end delivery of large-scale, multi-quarter programs spanning cyber security, IT automation, cyber resilience, and platform modernization.
- Define program scope, technical dependencies, timelines, and execution frameworks in coordination with engineering and architecture teams.
- Drive governance, program dashboards, OKRs, and reporting mechanisms that create transparency for executives and global teams.
- Work closely with Product Management to translate business priorities into executable technical plans aligned to Kaseya’s product roadmap.
- Partner with Engineering leaders to define scalable architectures, standardized delivery workflows, and cross-product integration strategies.
- Collaborate with Security, Cloud Ops, Compliance, and Support teams to ensure releases are secure, reliable, compliant, and ready for customer adoption.
- Coordinate with M&A integration teams to rapidly align newly acquired products into Kaseya’s platform ecosystem.
- Lead, grow, and mentor a team of Technical Program Managers across global offices, building a culture focused on execution excellence, accountability, and operational rigor.
- Establish TPM best practices, tools, templates, and communication models that scale across a distributed engineering environment.
- Coach TPMs on technical depth, stakeholder management, and program orchestration skills.
- Introduce and enforce delivery processes that improve predictability, quality, speed, and cross-team collaboration.
- Identify risks, bottlenecks, and systemic issues, driving proactive mitigation strategies and long-term improvements.
- Champion process automation, release readiness, and continuous improvement across Kaseya’s engineering organization.
- Provide crisp, data-driven program updates to C-level executives, including risks, decisions needed, and impact to roadmap commitments.
- Drive cross-functional decision-making with clarity, urgency, and business-oriented thinking.
- 15 years experience leading technical programs, engineering initiatives, or enterprise product implementations.
- 10 years managing technical or program teams in fast-paced software development environments.
- Demonstrated success delivering complex, distributed software programs across multiple teams and geographies.
- Excellent communication and negotiation skills, with the ability to influence senior leaders and align diverse teams.
- Strong background in SaaS, cybersecurity, enterprise IT systems, or MSP-focused platforms.
- Base = $210,000 - $245,000
- Bonus = $30,000 - $50,000
- Stock Options includes as part of offer TBD
Additional Information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.