Accounts Receivables Specialist

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

Responsibilities Overview:

• Generate, review, and distribute invoices for services rendered
• Monitor customer accounts, track incoming payments, and follow up on overdue balances .
• Reconcile accounts to ensure payments are correctly applied and resolve discrepancies promptly .
• Post transactions to the general ledger and ensure correct coding of ledger accounts .
• Act as the main point of contact for customers regarding outstanding balances, payment terms, and disputes .
• Manage a portfolio of 600 accounts
• Set up payment arrangements and update credit card information for customers
• Address internal billing issues by collaborating with account managers and the billing team
• Use systems like NetSuite and Get Paid to track collections and aging reports
• Escalate unresolved accounts to the collections business unit or third-party agencies when necessary
  
  

Qualifications:

• 3 years of experience in accounts receivable or collections preferred
• Strong understanding of billing systems and financial reconciliation.
• Proficiency in Excel and familiarity with systems like NetSuite, Get Paid, or QuickBooks
• Excellent communication and negotiation skills.
• Ability to work independently and manage a high-volume portfolio
  
  

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional Information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.