What are the responsibilities and job description for the Business Development & Strategic Accounts Manager position at Karst Stage?
Karst Stage | Bozeman, MT
Karst Stage has been providing dependable transportation in Montana since 1902. We serve customers throughout the region with airport transportation to Big Sky and West Yellowstone, luxury group charters, wedding transportation, and guided tours throughout Montana and Yellowstone.
We are seeking a Business Development & Strategic Accounts Manager to grow new business and strengthen key customer relationships throughout Montana. This is a hands-on, customer-facing sales and account management role focused on developing new opportunities, expanding existing accounts, and partnering with operations to ensure customer commitments are practical, profitable, and successfully delivered.
What You'll Do
- Manage and strengthen relationships with major and strategic accounts.
- Identify and develop new business opportunities in transit, airport, resort, charter, tourism, and other targeted markets.
- Build and maintain a qualified sales pipeline with consistent follow-up.
- Identify opportunities to expand existing contracts and services.
- Understand customer needs, contract requirements, and performance expectations.
- Partner with Montana General Managers and operations teams to develop feasible and profitable solutions.
- Support the transition of new business from sales to operations.
- Build relationships with chambers of commerce, tourism organizations, transit associations, CVBs, and other industry partners.
- Travel throughout Montana and periodically to company headquarters in Minneapolis, MN.
What We're Looking For
- Bachelor's degree and 3 years of experience in business development, sales, account management, or a related field.
- Experience in transportation, motorcoach, transit, hospitality, tourism, logistics, or another operationally complex industry preferred.
- Strong relationship-building, communication, and negotiation skills.
- Highly organized with excellent follow-through.
- Ability to understand customer needs while evaluating operational and financial feasibility.
- Comfortable working independently and collaborating with operations and leadership.
- Proficiency with Microsoft Office Suite.
- Willingness to travel throughout Montana.
What We Offer
- Competitive salary
- Health insurance
- 401(k) and company match
- Professional growth and development opportunities
- Collaborative, family-owned company with over 120 years of transportation experience
Be part of a company that connects people to Montana. Join Karst Stage and help us grow our business while delivering exceptional transportation experiences.
Equal Opportunity Employer
Karst Stage is an Equal Opportunity Employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, pregnancy, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
Application Question(s):
- What is your email address?
- What are your salary requirements?
Education:
- Bachelor's (Required)
Experience:
- Business development: 3 years (Required)
Work Location: In person