What are the responsibilities and job description for the Onsite Endoscopic Specialist, OR1 - Houston position at Karl Storz Endoscopy?
From the operating room to surgery centers and everywhere in between, KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging to build a more connected, software-enabled operating room.
As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients' lives around the world.
About the RoleOne of the most rewarding ways to build your career with KARL STORZ is by joining our Onsite Endoscopic Specialist (OES) team. In this hands-on, customer-facing role, you will support advanced medical technologies, from precision surgical instruments to state-of-the-art video systems, directly within a hospital environment.
You will work side-by-side with Operating Room (OR), Sterile Processing (SPD), and Biomedical Engineering (BioMed) teams to ensure equipment readiness and successful surgical outcomes. This highly interactive role provides real-time exposure to clinical environments while offering opportunities for professional growth across sales, leadership, education, clinical support, and other functional areas within KARL STORZ.
If you are service-driven, technically curious, and eager to make a meaningful impact in healthcare, this is your opportunity to grow your career with a global MedTech leader.
This position is onsite and works Monday through Friday from 10:00 AM to 6:30 PM.
What You'll Do- Provide hands-on support to OR, SPD, and BioMed teams to ensure equipment readiness and seamless clinical operations.
- Set up, test, and support video towers and integrated surgical systems for procedures.
- Inspect, troubleshoot, repair, and coordinate replacement of KARL STORZ instruments and equipment.
- Transport, clean, sterilize, package, and organize surgical instruments to ensure compliance and procedural readiness.
- Manage repair workflows, monitor equipment status, and facilitate service and exchange transactions.
- Troubleshoot equipment issues in real time to minimize downtime and support successful surgical outcomes.
- Build strong relationships with hospital staff while delivering exceptional customer service and technical support.
- High school diploma or equivalent required.
- Experience in sterile processing, surgical technology, healthcare support, medical device support, sales, or other clinical environments.
- Strong communication and interpersonal skills with the ability to collaborate effectively in a fast-paced, service-oriented setting.
- Excellent organizational and time-management skills with the ability to manage multiple priorities simultaneously.
- Proficiency with Microsoft Office applications, including Excel and reporting tools.
- Ability to meet physical requirements, including lifting up to 25 pounds.
Nice to Have
- Associate's degree.
- CRCST certification or a willingness to obtain certification.
- Experience supporting surgical instruments, endoscopic equipment, or medical devices.
- Familiarity with hospital operating room and sterile processing workflows.
- A collaborative mindset and the ability to build strong relationships across clinical and operational teams.
- Strong critical-thinking and problem-solving skills in fast-paced, high-pressure environments.
- A customer-first approach focused on delivering exceptional service and support.
- Technical aptitude and the ability to quickly learn and apply knowledge of new medical technologies.
- Clear, professional communication with healthcare providers, hospital personnel, and internal stakeholders.
- Adaptability, accountability, and a proactive approach to resolving equipment and operational challenges.
- A passion for supporting patient care through surgical readiness and operational excellence.
Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you'll be part of a culture that values talent as its greatest asset, empowering you to contribute to a mission that improves patient care worldwide.
Ready to make an impact? Apply to be our nextOnsite Endoscopic Specialist and help us build the future of MedTech together.
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KSEA provides equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, KSEA complies with applicable state and local laws governing non-discrimination in employment.