What are the responsibilities and job description for the Service Porter position at Karl Flammer Ford Inc?
We are seeking a Service Porter to play a vital role in ensuring the efficient operation of the service department. You will be responsible for performing a variety of duties as they relate to the upkeep of vehicles: including maintaining the cleanliness and readiness in appearance of vehicles, and transporting vehicle and customers.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Benefits
- Competitive Pay
- Flexible Working Hours
- Health Insurance
- PTO
- 401(K)
Responsibilities
- Drives vehicles to and from service areas and lot as needed.
- Installs protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service.
- Greets customers upon arrival in the service drive and directing them to the appropriate personnel.
- Assisting technicians with minor tasks such as checking fluid levels, replacing batteries, or refilling tires.
- Washes and cleans vehicles as needed.
- Helps maintain lot appearance by cleaning driveway and sidewalks, removing snow and debris as necessary.
- Helps maintain shop cleanliness, including windows, doors, floors, etc.
- Transports customers to and from their home when needed and requested.
- Ensures that required documentation is complete and is in compliance with regulations and standards.
- Follows all safety and security procedures.
- Performs other duties as assigned.
Requirements
- High school diploma or GED preferred.
- Valid Drivers License required. (May be subject to a Motor Vehicle Report.)
- Previous experience in a similar role is preferred.
- Able to drive both automatic and standard transmission vehicles.
- Able to safely operate motor vehicles in tight and small spaces.
- Highly professional and dependable.
- Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
- Able to work independently with minimal supervision.
- Basic computer and internet skills.
- Strive to respect and facilitate teamwork within all departments.
- Friendly with high energy and the willingness to go above and beyond.
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.