What are the responsibilities and job description for the Bilingual Front Desk Receptionist position at Kare Orthodontics?
About Kare Orthodontics:
Kare Orthodontics is a leading orthodontic practice dedicated to providing exceptional patient care and creating beautiful smiles. We are committed to a welcoming and supportive environment for both our patients and our team. Learn more about us at https://www.kareorthodontics.com/
Job Summary:
We are seeking a friendly, organized, and experienced Bilingual Front Desk Receptionist to join our team. The ideal candidate will be fluent in both Spanish and English, possess excellent communication skills, and have prior experience in a front desk or receptionist role, preferably within a dental or orthodontic setting. This position requires working on specific days in our San Rafael and Petaluma locations.
Responsibilities:
- Greet patients and visitors with a warm and welcoming demeanor.
- Answer phone calls, schedule appointments, and manage patient inquiries in both English and Spanish.
- Manage patient records, ensuring accuracy and confidentiality.
- Collect payments and manage patient accounts.
- Assist with other administrative tasks as needed.
- Experience with dental software (e.g., Dolphin software) is highly preferred.
- Communicate with the Doctor, Office Manager, and RDA to ensure smooth patient flow.
Qualifications:
- Fluency in both English and Spanish (written and spoken) is required.
- Minimum of one year of experience in a front desk or receptionist role, preferably in a dental or orthodontic setting.
- Proficiency in using computer systems and office software (e.g., Microsoft Office).
- Experience with dental software (e.g., Dolphin software) or willingness to learn.
- Excellent communication, interpersonal, and customer service skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Must be reliable, punctual, and have a positive attitude.
- Communicate with the Doctor, Office Manager, and RDA to ensure smooth patient flow. (This is the most common and clear way to list the roles.)
Work Schedule:
- Monday and Friday: Petaluma, CA
- Tuesday and Wednesday: San Rafael, CA
- Hours: 7:30 AM – 4:00 PM
Location Preference:
Candidates must be able to reliably commute to both office locations.
Compensation:
- $23 - $25 per hour, depending on experience and qualifications.
To Apply:
Please submit your resume. Be sure to highlight your bilingual abilities and experience with dental software.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Work Location: In person
Salary : $23 - $25