What are the responsibilities and job description for the Warehouse Supervisor (Bilingual in Mandarin) position at Karat Home Inc.?
Overview
We are seeking a bilingual (Mandarin/English) Warehouse Supervisor for the LA area. The warehouse location is TBD, but it will be an on-site position.
Job Responsibilities / 工作内容:
1. Oversee daily warehouse operations in compliance with company standards, ensuring efficient receiving, storage, inspection, and shipping processes.
按照公司仓库标准运行准则，全面管理日常运营，确保收货、存储、验货、发货流程顺畅高效。
2. Optimize inventory management, product layout, and workflow to reduce costs and ensure timely product handling.
优化库存管理、产品布局和工作流程，降低成本并确保产品及时处理。
3. Execute warehouse management tasks, in cluding staff scheduling, emergency planning, and equipment operation. Lead team building and ensure accountability for all warehouse operations.
全面执行仓库管理任务，包括人员排班、应急计划和设备操作。能有操作仓储工具的能力，能合理安排每日的业务流程，做好仓储部团队建设，并对团队人员和团队业务各项环节的完成负责。
4. Monitor daily work performance, investigate discrepancies (e.g., shortages, damages), and reportissues.
监督日常工作表现，调查差异（如短缺、损坏）并报告问题。
5. Enforce safety protocols (e.g., weather, fire, theft, moisture prevention) and conduct regular hazard inspections to ensure a secure working environment.
遵循仓库安全标准，做好防雨、防火、防盗、防潮、防灾的现场管理工作，及时排查各种隐患； 规范制度，确保工人作业安全。
6. Supervise monthly/annual inventory audits, analyze discrepancies (e.g., losses, damages), identify causes/liable parties, and propose solutions.
负责监督检查物流月度、年度盘点工作，对盘点出现的问题汇总报告相关部门，保证仓库实际存货100%精确，盘盈、盘亏、丢失、损坏等情况查明原因和责任人，提出处理意见。
7. Review departmental expenses, control operational costs, and coordinate with the finance team.
负责审核本部门费用，管理控制本部门运营成本，同财务部门做好沟通。
8. Collaborate with supply chain teams to ensure accurate receipt and delivery of goods.
同供应链相关部门紧密合作，密切沟通，确保货物的准确接收、储存、顺利流转和交付。
9. Conduct regular inspections of partner warehouses within the region, and follow up to resolve any identified issues.
定期检查区域内合作仓库，跟进并解决发现的问题。
10. Assist HR in recruitment, training, and performance evaluations.
协助人力资源部门进行招聘、培训和绩效评估。
11. Support domestic supply chain departments in resolving logistics exceptions with LA-based 3PLs.
协助国内供应链部门与LA地区其他3PL沟通及解决异常情况。
12. Complete other tasks assigned by management.
完成领导交办的其他工作。
Requirements / 岗位要求:
1. Fluency in English and Chinese (Spanish preferred); skilled in office software.
流利的英文和中文（会西班牙语优先）；熟练使用办公软件。
2. 1–2 years of relevant warehouse management experience.
1-2年相关仓库管理经验。
3. Strong communication and teamwork skills.
优秀的沟通和团队合作能力。
4. Diligent, detail-oriented, and responsible.
勤奋、细致、有责任心。
5. Legal work authorization in the U.S.
具备美国合法工作身份。
Work Schedule / 工作时间:
Full-time, weekends off (work schedule TBD)
全职，周末双休（具体工作时间待定）
Location / 工作地点:
Los Angeles, CA (Address TBD)
洛杉矶（具体地址待定）