What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Kara Howe - State Farm Agent?
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Since opening of agency in 2022, we've built a reputation for being highly engaged, approachable, and well-connected. We take pride in giving back, sponsoring community events, athletic programs, and youth sports - including partnerships with local high schools, a baseball clinic, LumberKings games, kids’ fun runs, and various fundraisers. You’ll often find us handing out candy at local parades or sharing swag that brings value to our neighbors.
If you’re looking for a workplace where you can be part of a team that’s active, respected, and deeply rooted in the community, this could be the right fit for you.
ROLE DESCRIPTION:
Since opening of agency in 2022, we've built a reputation for being highly engaged, approachable, and well-connected. We take pride in giving back, sponsoring community events, athletic programs, and youth sports - including partnerships with local high schools, a baseball clinic, LumberKings games, kids’ fun runs, and various fundraisers. You’ll often find us handing out candy at local parades or sharing swag that brings value to our neighbors.
If you’re looking for a workplace where you can be part of a team that’s active, respected, and deeply rooted in the community, this could be the right fit for you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Kara Howe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.