What are the responsibilities and job description for the Employee Benefits Administration System Analyst - AA position at Kapnick Insurance Group?
Description
Join Our Team as a Benefits Technology Analyst!
At Kapnick, we’re passionate about helping our clients deliver exceptional employee experiences — and we’re looking for a detail-oriented, tech-savvy professional to join our team! In this role, you’ll be the go-to expert supporting clients through every stage of their benefits technology journey, from seamless implementation to open enrollment and beyond.
If you enjopy solving problems, creating smooth digital experiences, and working collaboratively to make a difference, this is the role for you.
What You’ll Do
As a key member of our team, you’ll:
- Lead client implementations — build and customize benefit sites (bswift, Employee Navigator, and more) including rules, pricing, content, and documentation.
- Test and fine-tune client sites to ensure accuracy, usability, and reliability.
- Proactively manage projects, identifying success factors, anticipating challenges, and implementing smart solutions.
- Coordinate across teams and vendors to meet deadlines and ensure a seamless client experience.
- Handle data imports and exports, maintaining precision in all system transactions.
- Serve as a trusted partner to clients — communicating with professionalism, warmth, and a genuine desire to help.
- Research and resolve client requests related to online enrollment systems.
- Build and maintain EDI connections between benefit systems and carriers.
- Audit and analyze data to ensure clean, accurate reporting.
- Provide expert technical support during open enrollment for both internal and external clients.
- Contribute to a positive team culture — we value collaboration, respect, and the shared goal of excellence.
Why You’ll Love Working at Kapnick
- You’ll make a real impact by simplifying benefits administration for clients and employees.
- You’ll work in a supportive, collaborative environment that values your expertise and input.
- You’ll gain hands-on experience with leading HR technology platforms.
- You’ll be part of a company with heart, where people truly enjoy working together.
If you’re a motivated problem-solver who enjoys both technology and people, we’d love to hear from you!
Requirements
Education: Associate’s Degree (two year college or technical school): Preferred
Experience: Two to four years related experience working with data systems. Employee benefits experience preferred
Computer Skills: Must be proficient in Microsoft Word, Outlook, Access, Publisher, and PowerPoint. Must be advanced in Microsoft Excel.
Certifications & Licenses: Life and Health License preferred but not required
Other Requirements: Overtime is required, especially during peak season.
