What are the responsibilities and job description for the Appointment Setter position at Kapili Construction LLC?
Full-Time | Waipahu, HI, US
About Kapili
Kapili Roofing & Painting is Hawaiʻi’s leading commercial and residential roofing contractor, trusted to deliver high-quality projects across regulated construction, commercial, and multi-family sectors. We are a process-driven, safety-focused, technology-forward organization that leverages integrated construction management, ERP, and CRM systems to drive industry-leading operational excellence.
We self-perform roofing, coatings, exterior improvements, and painting, and our teams execute a high volume of time-sensitive commercial projects with strict performance and data-integrity standards.
If you’re looking for a workplace that values craftsmanship, professionalism, teamwork, and continuous improvement, Kapili offers a rewarding environment to grow your career. Join a company that is scaling, investing in its people, and committed to excellence through our core values:
- Stewardship Over Shortcuts
- Culture of Craftsmanship
- Repeated Practical Improvements
- Accountability in the Open
- People Grow People
About the Role
As a key member of our team at Kapili Construction, you will serve as the first point of contact for potential customers, representing our brand in the community and creating a strong, positive first impression. Your primary focus will be engaging with homeowners, building trust, and generating interest in our roofing and exterior services.
In this role, you will proactively schedule qualified appointments for our sales team, helping drive company growth and ensuring homeowners receive the guidance they need to protect and improve their homes. Success in this position comes from your ability to connect with people, communicate value clearly, and create a positive experience with every interaction.
Compensation & Growth
Your earnings are directly tied to your effort and results:
- Competitive salaried base pay plus commissions for booked and qualified appointments
- Performance-based incentives and bonuses
- Ongoing training, mentorship, and career development
What You’ll Do
- Engage with homeowners over the phone
- Educate potential customers on our roofing services, inspections, and solutions
- Schedule qualified appointments for our sales team
- Maintain a positive, professional representation of the company
- Follow up with leads and manage appointment pipelines
Qualifications / What It Takes to Succeed
- Process-driven and comfortable learning new systems and software
- Strong communication and interpersonal skills
- Self-motivated with a results-oriented mindset
- Comfortable initiating conversations and handling rejection
- Willingness to learn, grow, and take feedback
- Flexible schedule, including occasional weekends
Why Join Kapili
- Industry-leading technology stack and processes.
- Opportunities for advancement into sales or leadership roles
- Be part of the team driving Hawaiʻi’s most advanced roofing operation.
- Competitive compensation, benefits, and performance-based incentives.
- A culture built on craftsmanship, accountability, teamwork, and excellence.