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Logistics Dispatcher

Kapco, Inc.
Grafton, WI Full Time
POSTED ON 11/10/2026
AVAILABLE BEFORE 1/10/2027
Description

Kapco Metal Stamping is the Midwest's premier contract manufacturer of metal components, trusted by some of the world's biggest brands to make precision metal parts. Kapco's constant investment in modern, state-of-the-art equipment and cutting-edge technology sets us apart from other manufacturers in the industry and helps us deliver the highest quality products to their partners.

Alongside our metal stamping, fabrication, welding, and machining capabilities, Kapco has built a lasting reputation for our family culture based upon six core values: Innovation, Attitude, Integrity, Impact, Accountability, and Safety.

Today, Kapco employs over 600 employees across our family of companies, and we are looking to add to our fast-growing team!

Come Together at Kapco Video

Dispatcher - Kapco Grafton, WI

This is a skilled position working overseeing logistics dispatch team. Create daily truck routes that keep costs down but meet customer-scheduling needs. Use routing software to establish daily communication with drivers and adjust to last minute changes. Work with drivers and dispatchers to follow OSHA and DOT regulations while satisfying internal and external customer's needs. Work with the fleet of drivers and various equipment. This is a non-exempt position.

Responsibilities:

  • Develop delivery routes and maintain contact with drivers throughout the day.
  • Follow and provide guidance regarding OSHA and DOT rules and regulations.
  • Understand Hours of Service, Electronic Logs, Driver Vehicle Inspection Reports, and Cyntrx.
  • Collaborate with team to modify daily routes to accommodate the needs of customers.
  • Prioritize job responsibilities frequently due to aggressive deadlines and identify and resolve delivery issues to maintain positive internal and external customer relations.
  • May also perform duties as a backup planner as needed.
  • Identify and evaluate special needs in the method or mode of transportation, load planning and carrier assignments based on customer requests and
    expectations.
  • Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes.
  • Ensures that all the work and safety procedures, rules and regulations are properly applied and enforced with the personnel of Department.
  • Understand NMFC and classes of freight.
  • Other duties as assigned.

Performance Standards:

  • Adherence to Company's Core Values.
  • Strong leadership and organizational skills with ability to effectively communicate with all levels of the organization.
  • Create Bills of Lading and company pack lists.
  • Experience leading a team or group.
  • Strong problem solving skills and ability to multi task.
  • Attendance
  • Continual improvement.
  • IT Skills, including experience with MS Office
  • Organization, cleanliness and neatness in assigned area
  • Cooperation, responsiveness, dependability and proper attitude in dealing with others
  • Conformance to company personnel, safety, quality and housekeeping policies, procedures and practices.
  • Effective written and oral communicator.
  • Attainment of individual written goals.

About Kapco Metal Stamping

Kapco is known for investing in its people and creating a culture of engagement, and is equally as committed to giving back to the community. As an employee, you can expect a goal-oriented compensation structure, excellent benefits including Medical, Dental and Vision Insurance, 401K, Profit Sharing, Vacation, Paid Holidays, an Onsite Wellness Center and Gym Membership. Building on employees' skill sets and growing them as individuals is a top priority at Kapco. The Kacmarcik Center for Human Performance is focused specifically on delivering an exclusive and proprietary in-house training designed to develop employees along their career path.



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.



Kapco is an EOE of Minorities / Females / Vets / Disability

 

Salary.com Estimation for Logistics Dispatcher in Grafton, WI
$42,998 to $52,880
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