Are you looking to grow your career in a collaborative, fast‑paced business environment? Join the Kao Collins team as a Sales Support Administrator! In this role, you’ll play a key part in supporting daily sales and operational activities, engaging with customers and internal teams, and keeping processes running smoothly. We offer a dynamic workplace, competitive benefits, and opportunities for professional growth, allowing you to expand your administrative expertise and take on increased responsibility as your career develops.

About the company

Kao Collins is part of the Kao Corporation, which is a global leader in personal hygiene, laundry, food, cosmetics, and specialty chemical products. At Kao Collins, we formulate and manufacture innovative inkjet inks for high-speed printing, single-pass printing, and wide-format printing using a variety of technologies. We are stretching the limits of what inkjet can print on, like ceramics, textiles and the first water-based ink for flexible film packaging.

Located in Cincinnati, OH, Kao Collins Inc. conducts its daily operations in accordance with The Kao Way and principles of the Kao's Business Conduct Guidelines. Moreover, we support the commitment of the Kao Group to manufacture and market quality products while always embracing the corporate culture of Yoki-Monozukuri.

About Us: Experience the Kao Collins Team: Watch Here

Location: 1201 Edison Dr; Cincinnati, Ohio 45216
Shift: Monday - Friday, 8:00 AM – 5:00 PM (1-hour lunch)

Benefits:

Competitive Pay: Starting at $19.00 per hour with bonus opportunities.

Great Work Environment: Temperature-controlled facility with a strong focus on team collaboration.

Medical Benefits: Coverage begins on your first day.

Paid Time Off: Enjoy 80 hours of paid vacation per year, 11 paid holidays, and additional sick days after 90 days.

Career Advancement: We prioritize internal promotions, offering clear growth pathways to positions like Senior Batch Maker or Compounder, where you can take on greater responsibility and leadership.

POSITION SUMMARY  

Provides comprehensive administrative and operational support to the Sales department and other business functions to ensure efficient daily operations and effective communication.

Essential Duties and Responsibilities

Administrative Support

• Provide general administrative support to the Sales Support department and cross‑functional teams
• Coordinate and complete administrative and project‑based work as assigned by management
• Maintain organized records and ensure administrative processes are followed accurately
• Perform additional administrative duties as assigned

Customer & Visitor Interaction

• Serve as the first point of contact for visitors by welcoming and directing them to appropriate staff
• Answer and direct incoming phone calls in a professional and courteous manner
• Respond to internal and external inquiries by providing accurate information or directing requests appropriately

Order & Operational Support

• Review orders and provide backup support for order entry as needed
• Support daily departmental operations to ensure continuity and efficiency

Communication, Compliance & Engagement

• Attend required meetings and training sessions
• Demonstrate ongoing adherence to company standards, values, and policies (“The Kao Way”)

Knowledge, Skills, and Abilities

Education and Experience

·        High School Diploma or GED required

·        Minimum of 1 years of experience in an administrative or administrative support role 

·        Prior experience supporting office, customer service, or operational functions preferred

Skills and Abilities

·        High ethical standards with strong attention to detail and sound judgment

·        Ability to manage multiple priorities accurately in a fast‑paced environment

·        Proficiency in Microsoft Office (Word, Excel, Outlook)

·        Self‑directed with strong troubleshooting and problem‑solving skills

·        Customer‑focused with excellent verbal and written communication skills

·        Ability to maintain confidentiality of sensitive financial information

·        Comfortable using, learning, and adapting to AI‑enabled tools and technologies to support administrative efficiency and business operations; prior experience with Conexiom is a plus.

Join Us!

If you’re ready to take the next step in your career and meet the qualifications above, we encourage you to apply today! Be a part of a team that values safety, quality, and personal growth.

To Apply: Please submit your resume at https://kaocollins.hire.trakstar.com/jobs/fk0p6ii/

We look forward to welcoming you to the Kao Collins team!

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. 

Kao Collins is an equal opportunity employer.  Kao Collins does not discriminate on the basis of race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, disability, religion, age, or veteran status in its education or employment programs or activities.

Salary : $19