Convenience Store Assistant Manager

Description

The Assistant Manager supports store management with daily operations while delivering excellent customer service. This role assists with supervising employees, maintaining store operations, and ensuring a safe, clean, and well-organized environment.

Key Responsibilities

• Provide friendly, professional customer service and promptly resolve questions or concerns
• Assist with daily store operations, including employee training, scheduling, and supervision
• Support administrative duties such as payroll, cash handling, deposits, reports, and inventory
• Process POS transactions accurately and balance cash drawers
• Work with vendors, manage inventory levels, and stock merchandise
• Operate food preparation equipment safely and accurately process food orders
• Maintain store cleanliness, facilities, and grounds
• Follow all company policies, safety procedures, and state and federal regulations
• Communicate effectively with customers, employees, and management
• Work a flexible schedule, including evenings, weekends, overtime as needed, and on-call availability
  
  

Supervisory Responsibilities

• Assist with interviewing, hiring, training, directing work, and evaluating employee performance
• Address employee concerns and work with management to ensure excellent customer service
  
  

Requirements

High school diploma or GED required.

• Previous retail, convenience store, or management experience preferred.
• Strong customer service, communication, and organizational skills.
• Basic accounting and computer proficiency required.
• Must be available for operational needs, including weekends, holidays, and emergency situations.
• Ability to work a flexible schedule and respond promptly to store or personnel issues as they arise.