Kanuga Conferences, Inc.

About Kanuga

Kanuga is an independent, nonprofit organization in the Blue Ridge Mountains of western North Carolina. We are a gathering place where people connect with each other, nature, and the Creator. Through conferences, retreats, outdoor education, and community programs, Kanuga fosters community, personal growth, and meaningful experiences.

Position Overview

The Part-Time Registrar provides administrative support for Kanuga’s programs, events, and outdoor education offerings. This role focuses on registration coordination, participant communication, and the organization of key program details.

Working closely with program and operations teams, the Registrar helps ensure that information is accurate, communication is clear, and guests are well prepared for their experience. This role supports the work of multiple departments so that program staff can focus on hospitality, relationships, and program delivery.

Core Responsibilities

Registration and Participant Support

• Respond to registration-related inquiries via email, phone, and registration systems



• Assist participants and group leaders with registration, lodging selection, and event details


• Enter and update participant and group information across registration platforms


• Support payment processing, refunds, and basic follow-up on outstanding balances



• Maintain accurate records and generate basic reports as needed

  
  

Program Coordination Support

• Prepare and update arrival materials such as rooming lists and participant rosters



• Communicate participant details, lodging needs, and special considerations to internal teams


• Support coordination of housing and participant logistics in collaboration with program and operations staff



• Assist with pre-event communication and post-event follow-up as needed

  
  

Mountain Trail Outdoor School (MTOS) Support

• Assist with preparation of school group contracts and tracking of deposits



• Help maintain program schedules and records



• Support communication and follow-up with school groups, including rebooking coordination

  
  

Systems and Tools

• Learn and use Kanuga systems including HMS, CampBrain, and Eventbrite (training provided)



• Use Microsoft Excel and Google Workspace to maintain records and support communication



• Maintain organized and accurate data across multiple programs and timelines

  
  

Qualifications

Experience

• 2 years of administrative or office support experience




• Experience in customer service, event coordination, or similar environments preferred

  
  

Skills and Strengths

• Strong organizational skills and attention to detail



• Clear and professional communication with a wide range of individuals


• Ability to manage multiple tasks and adjust to changing needs


• Comfort working with data, systems, and basic reporting



• Ability to work both independently and collaboratively

  
  

Education

• High school diploma or equivalent required




• Additional education or training in a related field preferred

  
  

Physical Requirements

• Ability to work at a computer for extended periods



• Ability to sit or stand for portions of the workday



• Occasional movement across campus as needed