What are the responsibilities and job description for the Salesforce Technical Analyst position at Kanshe Infotech?
Role: Salesforce Technical Analyst
Location: Hanover, MD (Hybrid)
Note: Candidate must be able to work on Client's W2 - No sponsorship available (Independent candidate required only)
Job Summary
We are seeking a Senior Technical Analyst with strong Salesforce platform experience to drive end-to-end delivery of enterprise initiatives. This is a hands-on role focused on requirements analysis, release management, Agile execution, and collaboration with cross-functional teams to deliver scalable business solutions.
Key Responsibilities
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Own delivery lifecycle from requirements gathering through production release
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Partner with Product Owners and stakeholders to translate business needs into technical solutions
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Perform requirements analysis, impact analysis, and solution documentation
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Support Release on Demand (ROD), release planning, risk management, and go-live readiness
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Manage backlog refinement, sprint planning, prioritization, and story acceptance
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Create SQL queries and perform data analysis to support business decisions
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Develop and maintain custom Salesforce reports and dashboards
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Collaborate with engineering, QA, architects, and shared services teams to ensure smooth delivery
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Communicate project status, risks, dependencies, and delivery updates to leadership
Required Skills
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7 years of experience as a Technical Analyst, Business Analyst, or Technical Product Owner
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Strong Salesforce CRM platform experience
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Experience supporting Salesforce production releases
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Strong SQL and data analysis skills
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Experience creating custom Salesforce reports
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Strong Agile/Scrum delivery experience (SAFe or Lean preferred)
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Excellent communication and stakeholder management skills
Nice to Have
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UAT coordination/support experience
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AI-related project exposure or experience