Registered Nurse Care Coordinator

JOB TITLE: Registered Nurse Care Coordinator 

Key Tasks and Responsibilities

• Perform nurse visits in the clinic, including vitals, medication reviews, perform pill counts, post‑procedure checks, follow‑up assessments, and patient education.
• Serve as the primary nursing point of contact for patients requiring ongoing care coordination.
• Assist with patient assessments, medication reconciliation, and review of medical histories.
• Monitor treatment response, side effects, complications, and care plan adherence.
• Coordinate referrals, imaging, diagnostic testing, and specialty care.
• Collaborate with providers to develop, implement, and modify individualized pain management care plans.
• Educate patients on pain conditions, medications, safe use of controlled substances and interventional procedures.
• Promote patient self‑management strategies and shared decision‑making.
• Process medication refills in accordance with clinic protocols, provider guidance, and regulatory requirements.
• Assist physicians with intrathecal pump refills.
• Maintain accurate and timely documentation in the EMR.
•  Communicate effectively with providers, MAs, schedulers, and external partners.
• Participate in clinic meetings, quality improvement initiatives, and regulatory compliance activities.
• Actively support and uphold the mission and core values of KSSH.
• Perform other duties as assigned.

Skills and Abilities

• Excellent communication skills with the ability to engage patients empathetically by phone and in person.
• Strong organizational skills to manage multiple patient needs, prescription requests, and provider communications simultaneously.
• Knowledge of pain management medications, common side effects, and monitoring requirements.
• Ability to work independently and collaboratively within an interdisciplinary team.
• Commitment to patient safety, confidentiality, and compassionate care.

Qualifications

• Current licensure as a Registered Nurse (RN) in the state of Kansas.
• Current Basic Life Support (BLS) certification and Advanced Cardiac Life Support (ACLS) required and/or obtained within 60 days of hire.
• Previous experience in a clinic or pain management setting strongly preferred.
• Knowledge of pain management techniques, medications, and procedures is desirable.
• Proficiency with EMR systems and Microsoft Office products.

Environmental and Physical Requirements

• Works in a temperature-controlled environment.
• Must be able to read, write, and speak English fluently.
• Requires cognitive skills for math, reading, filing, and sterile technique.
• Vision requirements include near, mid-range, far, and accommodation.
• Communication skills necessary to interact effectively with employees, patients, families, and physicians.
• Hearing for low, medium, and high pitch.
• Physical ability for standing, sitting, crouching, kneeling, frequent walking, reaching (above head and below waist), and lifting up to 30 pounds.

Equal Employment Opportunity (EEO) & Americans with Disabilities Act (ADA) Statement:

Our hospital is committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. Additionally, we provide reasonable accommodation for qualified individuals with disabilities in the application and employment process. If you require assistance or accommodation due to a disability, please contact Human Resources so that we may engage in an interactive process to determine appropriate accommodation.