What are the responsibilities and job description for the Call Center Scheduler Fulltime Temp position at Kansas Spine & Specialty Hospital?
JOB TITLE: Scheduler
Temporary: Role length: 6 months
GENERAL SUMMARY OF DUTIES:
- Performs admission of patients by completing all fields as required in an accurate and timely manner.
- Verifies physician orders, patient information, insurance information and obtains any additional needed information at the time of admission.
- Performs pre-registration of patients by completing all fields as required in an accurate and timely manner.
- Maintains access to and competent in using the internet to verify insurance eligibility and authorization information.
- Collects, at time of admission, patient liabilities, and assists with calls to patient to negotiate and collect point of service payments.
- Cross-trains (as needed) to proficiency in Patient Accounts. Fills in as needed for breaks, illness and vacations or coverage of shifts.
- Documents concisely, precisely and accurately in the system and on records, patient account notes or documents for every patient contact.
- Answers incoming phone calls and direct to the appropriate destination.
- Abides by all HIPAA policies and requirements.
Experience:
- High School diploma or equivalent required.
- Two years previous experience with scheduling.
- Computer skills, basic office skills, knowledge of medical terminology required.
Equal Opportunity Employer
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