What are the responsibilities and job description for the Multimedia Systems Support Technician position at Kansas Health Science University?
Job Description
JOB TITLE: Multimedia Systems Support Technician
SUPERVISOR: Multimedia Instructional Technology Manager
This job description provides a general outline of duties and qualifications of the position. Other duties may be assigned and the description may be changed at any time. It is not intended to limit normal change and growth nor prevent employees from working to ensure the success of our endeavors.
Position Description
This position collaborates closely with faculty, SMEs, the information technology team, and the instructional design team to support the effective integration and use of technology for teaching and learning across multiple modalities.
Responsible for managing and administering all classroom A/V requirements and provisioning. This student-centric role is responsible for delivering excellent support service to meet the needs of the institution, communicate with faculty and staff, and translate the institution's needs into operational procedures and systems.
In addition, this position will be responsible for recording, digitizing, editing, and archiving streaming video files that support online course instruction, as well as providing support for webinars and videoconferencing meetings. This position may assist the Multimedia Instructional Technology Manager or members of the Information Technology team as needed.
Specific Responsibilities
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
It is the policy of Kansas Health Science University (KHSU)-Kansas College of Osteopathic Medicine (KansasCOM) not to discriminate on the basis of race, ethnicity, color, sex, sexual orientation, gender, gender identity, religion, religious creed, national origin, ancestry, age, genetic information, marital status, military or veteran status, physical or mental disability, medical condition, pregnancy, childbirth and any medical condition related to pregnancy or childbirth or any other basis protected by federal, state or local law, ordinance or regulation. KHSU-KansasCOM is committed to complying with all applicable laws regarding equal employment opportunities. KHSU-KansasCOM strives to create and maintain a work environment in which people are treated with dignity, decency, and respect. All qualified candidates are encouraged to apply.
Kansas Health Science University offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.
Kansas Health Science University is an Equal Opportunity Employer.
JOB TITLE: Multimedia Systems Support Technician
SUPERVISOR: Multimedia Instructional Technology Manager
This job description provides a general outline of duties and qualifications of the position. Other duties may be assigned and the description may be changed at any time. It is not intended to limit normal change and growth nor prevent employees from working to ensure the success of our endeavors.
Position Description
This position collaborates closely with faculty, SMEs, the information technology team, and the instructional design team to support the effective integration and use of technology for teaching and learning across multiple modalities.
Responsible for managing and administering all classroom A/V requirements and provisioning. This student-centric role is responsible for delivering excellent support service to meet the needs of the institution, communicate with faculty and staff, and translate the institution's needs into operational procedures and systems.
In addition, this position will be responsible for recording, digitizing, editing, and archiving streaming video files that support online course instruction, as well as providing support for webinars and videoconferencing meetings. This position may assist the Multimedia Instructional Technology Manager or members of the Information Technology team as needed.
Specific Responsibilities
- Ability to coordinate, schedule, maintain, deliver, and set up audio-visual/media equipment across the campus during classes.
- Able to assist faculty/staff with the use of A-V/Media equipment and organize and maintain an inventory of media equipment and supplies.
- Manage video recordings/live streams of various college activities.
- Manage, prioritize, and accomplish multiple tasks/projects simultaneously in a deadline-driven environment.
- Moderate physical activity. Requires handling objects of average weight up to fifty (50) pounds or standing and/or walking for more than four (4) hours per day.
- Produce and edit content for faculty presentations at their request.
- Support faculty/instructor usage of the podcast studio.
- Record, edit, and upload lectures for courses, both synchronous and asynchronous.
- Support faculty, staff, or students with video conferencing for all classroom activities.
- Assist in the Simulation Center as needed. This includes but is not limited to the use of the following systems: iSimulate, Learning Space, manakins, etc.
- Assist the Multimedia Instructional Technology Manager in updating, maintaining, calibrating, and troubleshooting VR/AR technology.
- Train faculty and students on the proper use of VR/AR technology.
- Maintain an excellent level of customer service.
- High School diploma or GED is required.
- Associates degree in a related field preferred.
- Experience with Instructional Platform Technology preferred
- Proficiency in Windows and Mac environments
- Proficiency in Word, Excel, and PowerPoint
- Experience with audio/visual support
- Experience with Adobe Premier Pro (or other video editing software) is beneficial
- Familiarity with cloud storage
- Ability to work independently and within a team
- Ability to maintain an excellent level of customer service with faculty, staff, and students
- Working knowledge of safety equipment: gloves, eye and ear protection, etc.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
It is the policy of Kansas Health Science University (KHSU)-Kansas College of Osteopathic Medicine (KansasCOM) not to discriminate on the basis of race, ethnicity, color, sex, sexual orientation, gender, gender identity, religion, religious creed, national origin, ancestry, age, genetic information, marital status, military or veteran status, physical or mental disability, medical condition, pregnancy, childbirth and any medical condition related to pregnancy or childbirth or any other basis protected by federal, state or local law, ordinance or regulation. KHSU-KansasCOM is committed to complying with all applicable laws regarding equal employment opportunities. KHSU-KansasCOM strives to create and maintain a work environment in which people are treated with dignity, decency, and respect. All qualified candidates are encouraged to apply.
Kansas Health Science University offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.
Kansas Health Science University is an Equal Opportunity Employer.
