Surveillance Agent

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13652214

• POSITION SUMMARY**\
  
  

The Surveillance Agent is responsible to monitor activities to ensure

that casino patrons are not engaged in illegal activities, that soft and

hard count operations are conducted in accordance with Internal Control

Policies and Procedures and state regulations, as well as review

established departmental policies and procedures for the casino are

reviewed and adhered to.\

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• GENERAL ACCOUNTABILITIES**\
  
  

The following statements are intended as general illustrations of the

work in this class and are not all-inclusive:\

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• Attend daily briefings and meeting, being on time and participating in
  
  

a positive manner.\

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• Ensure the smooth operation of the Surveillance Department through
  
  

following prescribed policies and procedures, as well as complying with

Internal Control Policies and Procedures.\

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• Responsible for writing reports in a clear and concise manner noting
  
  

only factual information without interjection of ones personal opinion.\

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• Operates surveillance equipment within the Surveillance room and
  
  

reports any malfunction of the surveillance system.\

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• Document, observe, tape and report any violations of state
  
  

regulations, company policies or departmental procedures.\

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• Interact with local, state and federal law enforcement in the
  
  

investigations of criminal activity which occurs on company property.\

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• Monitor currency transports in accordance with casino procedures.\
  
  

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• Complete tasks and department assignments or projects, and meet the
  
  

deadlines related to those assignments.\

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• Work on actual projects or service to help achieve the objectives of
  
  

the department.\

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• Evaluate information to render an opinion or take action based on
  
  

that information that will impact the department or function.\

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• Possess skills to hasten resolution, assess course of action, and
  
  

implement or take action based upon findings.\

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• Render advice, and provide expertise or judgment based on information
  
  

gathered, studied, analyzed or reviewed.\

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• Ensure the integrity of gambling, banking, count room and cash
  
  

handling procedures.\

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• Must have complete understanding of table games rules as well as
  
  

policies and procedures for all gaming and cash handling areas.\

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• Responsible for proper handling of confidential information, reports,
  
  

incidents, and materials.\

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• Inform senior management team of information necessary to the
  
  

efficient operation of the casino.\

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• Communicate effectively, both verbally and in writing, to provide
  
  

clear direction in assigning and instructing facilities team in the

details of their work.\

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• Conduct him/her in a gracious, kind and warm manner that creates a
  
  

sense of fondness, as well as professional, courteous and responsive

manner, which reflects positively on the company and its core values of

Fun, Family and Community.\

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• Performs other duties as may be assigned by department and/or company
  
  

management.\

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• COMPLIANCE RESPONSIBILITIES**\
  
  

In addition to the other duties described herein, each and every Team

Member has the following responsibilities related to compliance with

laws and regulations:\

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Attend required training sessions offered by the casino.\

Obtain required license(s).\

Perform the duties described in compliance with local laws and

regulations.\

Take the necessary steps to ensure minors are not allowed to gamble or

loiter in gambling areas, drink alcoholic beverages, or purchase

tobacco.\

Have knowledge of the ordinances, regulations, laws, policies, and

procedures relating to the Team Members department.\

Have knowledge of the Propertys programs to address problem gambling.\

Consult with the appropriate individuals and maintain an effective

system of written policies, procedures, and internal controls to ensure

compliance with th state regulations and Systems of Internal Controls.\

Take the appropriate steps to investigate exceptions, fraud, and

potential violations and report such instances to the appropriate levels

of management.\

Report any acts of wrongdoing on behalf of any Team Member that they

have knowledge of.