What are the responsibilities and job description for the Police Dispatcher position at Kansas City Kansas Community College?
This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13537687
**Police Dispatcher**
**JOB CLASSIFICATION**
Pay grade level:Grade 10
Compensation: \$36,693 - \$50,452 (commensurate with education and
experience)
Employee category: Staff
Department: College Police
Reports to: Chief of Police
FLSA status: Non-Exempt
Job Code: FF025FTNDISP
Location: Primarily Main Campus; other college locations as required
**SUMMARY**
The Dispatcher maintains communications on the police radio system,
dispatches officers on calls, inputs all activity into the CAD system,
acts as liaison between the public and officers, works with a variety of
reports and activity logs, maintains the front desk (public access) for
the police department, and works with all of the computer systems within
the police department as needed. This position will be responsible for
delivering messages between officers in the field, other emergency
personnel, and command staff to ensure coordinated response and
communication during incidents. To accomplish these tasks the Dispatcher
works closely with the staff of the KCKCC Police Department
**POSITION DESCRIPTION**
Answer phones and walk-in requests for police department services, enter
these requests into Computer Aided Dispatch module in Tyler Technologies
Records Management System. Dispatch officers and other personnel as
appropriate and maintain appropriate records in the records management
system.
Monitor Kansas City Kansas Police Department (KCKPD) radio frequency for
events occurring in and around campus that may require response. When
relevant incidents are identified, the dispatcher notifies and
dispatches KCKCC officers to the appropriate locations to provide
assistance or maintain campus safety
Monitor campus fire system, disable and enable alarm points and dispatch
College Police, Fire and EMS personnel as needed.
Operate Keystone key inventory software, issue and return keys in the
software.
Send emergency text messages through Rave Campus Messenger software.
Operate Avigilon Access Control Manager system and Avigilon Camera
system to include granting access to doors, locking and unlocking card
readers, using Door Buddy control system, and monitoring and maintaining
camera system.
Observes, reports, and investigates reports of suspicious vehicles,
people, or activities at any KCKCC location with the aptitude to
complete clear, concise, and accurate incident reports and other
documentation. Enforces college regulations pertaining to all day and
evening activities.
Monitors and maintains security at special events.
Interacts with students, staff, faculty, visitors, local police
officers/ emergency personnel in a positive and professional manner;
communicate effectively, while using tact, discretion, and courtesy even
in stressful situations.
Perform other duties as assigned by the Chief of Police or their
designee.
**KNOWLEDGE, SKILLS, AND ABILITIES**
Ability to maintain strict confidentiality regarding Law Enforcement and
College information.
Thorough knowledge of both College and Departmental policies and
procedures.
Knowledge of campus buildings and grounds.
Operational knowledge of report writing, computer aided-dispatch, fire,
camera, and door access computer systems used by College Police.
Proficiency in Microsoft Office.
Strong multi-tasking skills.
Ability to handle high-stress situations.
Strong communication skills.
Knowledge of best practices in dispatching.
**MINIMUM QUALIFICATIONS**
[]{#_Hlk54917814}High school diploma or GED equivalent.
One (1) year experience as a dispatcher.
Must have a valid drivers license and a clear motor vehicle record.
Experience using Microsoft Office products.
**PREFERRED QUALIFICATIONS**
Degree in Criminal Justice.
Two (2 or more years experience as a dispatcher.
Proficient using Microsoft Office products.
**WORKING CONDITIONS**
Must work in noisy and crowded environments, with numerous
interruptions. Requires stooping, bending, kneeling, reaching, and
turning. Report writing. The work to be performed is inside various
KCKCC locations.
**WORK SCHEDULE**
40 hours per week, 12 hour shifts. Must be able to work a variable
schedule/hour to meet operational needs. Currently hiring for every
other Thursday 6:00 am to 2:00 pm and Thursday - Sunday 6:00 am to 6:00
pm.
[]{#_Hlk32575846}[]{#_Hlk32577788}
information, please see: https://www.kansasworks.com/jobs/13537687
**Police Dispatcher**
**JOB CLASSIFICATION**
Pay grade level:Grade 10
Compensation: \$36,693 - \$50,452 (commensurate with education and
experience)
Employee category: Staff
Department: College Police
Reports to: Chief of Police
FLSA status: Non-Exempt
Job Code: FF025FTNDISP
Location: Primarily Main Campus; other college locations as required
**SUMMARY**
The Dispatcher maintains communications on the police radio system,
dispatches officers on calls, inputs all activity into the CAD system,
acts as liaison between the public and officers, works with a variety of
reports and activity logs, maintains the front desk (public access) for
the police department, and works with all of the computer systems within
the police department as needed. This position will be responsible for
delivering messages between officers in the field, other emergency
personnel, and command staff to ensure coordinated response and
communication during incidents. To accomplish these tasks the Dispatcher
works closely with the staff of the KCKCC Police Department
**POSITION DESCRIPTION**
Answer phones and walk-in requests for police department services, enter
these requests into Computer Aided Dispatch module in Tyler Technologies
Records Management System. Dispatch officers and other personnel as
appropriate and maintain appropriate records in the records management
system.
Monitor Kansas City Kansas Police Department (KCKPD) radio frequency for
events occurring in and around campus that may require response. When
relevant incidents are identified, the dispatcher notifies and
dispatches KCKCC officers to the appropriate locations to provide
assistance or maintain campus safety
Monitor campus fire system, disable and enable alarm points and dispatch
College Police, Fire and EMS personnel as needed.
Operate Keystone key inventory software, issue and return keys in the
software.
Send emergency text messages through Rave Campus Messenger software.
Operate Avigilon Access Control Manager system and Avigilon Camera
system to include granting access to doors, locking and unlocking card
readers, using Door Buddy control system, and monitoring and maintaining
camera system.
Observes, reports, and investigates reports of suspicious vehicles,
people, or activities at any KCKCC location with the aptitude to
complete clear, concise, and accurate incident reports and other
documentation. Enforces college regulations pertaining to all day and
evening activities.
Monitors and maintains security at special events.
Interacts with students, staff, faculty, visitors, local police
officers/ emergency personnel in a positive and professional manner;
communicate effectively, while using tact, discretion, and courtesy even
in stressful situations.
Perform other duties as assigned by the Chief of Police or their
designee.
**KNOWLEDGE, SKILLS, AND ABILITIES**
Ability to maintain strict confidentiality regarding Law Enforcement and
College information.
Thorough knowledge of both College and Departmental policies and
procedures.
Knowledge of campus buildings and grounds.
Operational knowledge of report writing, computer aided-dispatch, fire,
camera, and door access computer systems used by College Police.
Proficiency in Microsoft Office.
Strong multi-tasking skills.
Ability to handle high-stress situations.
Strong communication skills.
Knowledge of best practices in dispatching.
**MINIMUM QUALIFICATIONS**
[]{#_Hlk54917814}High school diploma or GED equivalent.
One (1) year experience as a dispatcher.
Must have a valid drivers license and a clear motor vehicle record.
Experience using Microsoft Office products.
**PREFERRED QUALIFICATIONS**
Degree in Criminal Justice.
Two (2 or more years experience as a dispatcher.
Proficient using Microsoft Office products.
**WORKING CONDITIONS**
Must work in noisy and crowded environments, with numerous
interruptions. Requires stooping, bending, kneeling, reaching, and
turning. Report writing. The work to be performed is inside various
KCKCC locations.
**WORK SCHEDULE**
40 hours per week, 12 hour shifts. Must be able to work a variable
schedule/hour to meet operational needs. Currently hiring for every
other Thursday 6:00 am to 2:00 pm and Thursday - Sunday 6:00 am to 6:00
pm.
[]{#_Hlk32575846}[]{#_Hlk32577788}
Salary : $36,693 - $50,452