Network Engineer

Kaniksu Community Health is a non-profit, award winning Community Health Center that provides integrated, team-based healthcare in north Idaho. 

Patients consider us their partner in healthcare, over the course of their life and the spectrum of their health needs. From prevention and wellness to medical, dental, and behavioral health. From pediatric to geriatrics, we believe that quality healthcare should be accessible, approachable and affordable for everyone. Regardless of how a patient can pay, or the severity of their concerns, we help find solutions.  We provide access to comprehensive and integrated multi-disciplinary services through the Patient Centered Medical Home model of care. 

But we’re not just invested in our patients – we’re invested in our people. We know that our overall success is a combined effort and we therefore strive to provide opportunities for our employees to learn, grow and thrive. We are proud to have built a positive and engaged team with a "family" spirit. Our team members are dedicated and provide a patient centric approach to care and know exactly what we are working on and why, and how their everyday work contributes to successfully achieving this goal.

The benefits of working for KCH include:

• Medical, Dental, Vision, and Life insurance
• Education Assistance and Guided Career Pathways
• 4% 401K employer match
• In-house medical, dental, or behavioral health services
• Year round, affordable on-site childcare at KCH Kid’s Club

A Kaniksu Community Health Network Engineer is not just responsible for providing excellent customer service. They are committed to providing support and maintaining, and enhancing our network infrastructure in a secure, compliant, and mission-driven environment. This role supports day-to-day network operations, assists with troubleshooting and upgrades, and collaborates with internal teams and third-party vendors to ensure reliable and secure connectivity across the organization. 

A typical day of a Network Engineer might include;

• Designing, implementing, monitoring, and maintaining network infrastructure including LAN, WAN, WLAN, VPNs, firewalls, routers, and switches.
• Troubleshooting and resolving network connectivity, hardware, and software issues.
• Configuring and optimizing network devices to support performance, scalability, and security.
• Performing routine maintenance, upgrades, and patching to keep systems current and secure.
• Monitoring network performance, availability, and security, and escalating issues as needed.
• Maintaining accurate documentation such as network diagrams, configurations, and asset inventories.
• Supporting network security through access controls, firewalls, and intrusion detection/prevention systems.
• Assisting with disaster recovery, backup planning, and network continuity activities.
• Providing day-to-day supervision, task prioritization, coaching, and performance feedback for one direct report.
• Collaborating with internal teams and third-party providers on projects, integrations, and support activities.

Experience Needed to Land this Gig:

• Bachelor’s degree in information technology, Computer Science, or equivalent experience.
• 3–5 years of hands-on experience managing complex networks in multi-site environments.
• Strong knowledge of TCP/IP, VLANs, routing protocols, VPNs, DHCP, DNS, and Wi-Fi systems.
• Experience with firewall platforms (e.g., Fortinet, Cisco, Palo Alto, SonicWall).
• Demonstrated experience with HIPAA or other regulated environments.
• Experience in healthcare, community health centres, or similarly regulated industries.
• Certifications such as CCNA, CCNP, CompTIA Network , Security , or equivalent.
• Experience with Azure/AWS cloud networking and hybrid environments.
• Familiarity with network monitoring tools.
• Knowledge of VoIP systems.
• Strong analytical and troubleshooting skills.
• Ability to manage multiple priorities and work in fast-paced clinical environments.
• Excellent communication and documentation skills.
• Commitment to supporting a mission-driven organization that serves underserved populations.
• High degree of professionalism, confidentiality, and integrity.

Work Schedule:

• Full Time
• No. of Hours/week – 40 hours per week
• 4x10s