What are the responsibilities and job description for the Team Member/Crew Member position at Kangas Indoor Playcenter & Cafe Prosper/Celina?
About the Role
Are you energetic, friendly, dependable, and great with children and families? Join the Kanga’s team and help us create a fun, clean, safe, and memorable experience for every guest.
Kanga’s Guest Experience Team Members are cross-trained and may rotate between guest check-in, café service, birthday parties, play-area supervision, attraction operations, retail, cleaning, and other facility needs.
What You’ll Do
- Welcome guests, answer questions, verify waivers and wristbands, and process admissions and purchases
- Provide friendly and attentive service throughout the guest’s visit
- Take café orders, serve food and drinks, restock supplies, and follow food-safety procedures
- Prepare, host, and reset birthday parties and special events
- Monitor play areas and reinforce attraction and facility safety rules
- Track the attraction schedule and operate staff-assisted attractions, including The Voyager and Summit Climb, safely and on time
- Assist guests with attraction instructions, queues, harnesses, and loading after completing required training
- Clean and sanitize tables, chairs, party rooms, café areas, play surfaces, restrooms, and other assigned areas
- Assist with opening, closing, stocking, inventory, and facility checklists
- Report injuries, hazards, damaged equipment, guest concerns, and maintenance issues immediately
- Support teammates and rotate between assignments based on business needs
What We’re Looking For
- Warm, outgoing, and positive attitude
- Enjoys working with children and families
- Strong communication and customer-service skills
- Dependable, punctual, and ready to work
- Able to remain calm and organized in a busy environment
- Comfortable multitasking and moving between different responsibilities
- Willing to clean, serve food, host parties, supervise play areas, and assist throughout the facility
- Able to follow safety procedures, checklists, and management instructions
- Comfortable using phones, tablets, computers, and point-of-sale systems
- Available to work evenings, weekends, holidays, and school breaks as needed
Experience
Previous experience in hospitality, restaurants, retail, childcare, camps, recreation, attractions, or birthday parties is helpful but not required. A great attitude, strong work ethic, and willingness to learn are most important.
Requirements
- Must meet the minimum age requirements for assigned duties and equipment
- Must complete required attraction and safety training
- Must obtain a Texas Food Handler certification within the required timeframe
- Must successfully complete any job-related screening required for the position
- Must be able to perform the essential functions of the role, with or without reasonable accommodation
- The position may require standing and walking for most of the shift; bending, reaching, kneeling, pushing, and pulling; repeated cleaning; and lifting or carrying items weighing up to approximately 40–50 pounds
Why Join Kanga’s?
- Flexible scheduling
- Employee discounts
- Paid training
- Fun, energetic work environment
- Cross-training and skill development
- Opportunities for additional responsibility and advancement
- Be part of a new family entertainment destination serving the local community
Our Service Standard
Be warm. Be alert. Be helpful. Be ready to move.
At Kanga’s, every team member helps create a place where kids can play, families can celebrate, and parents can recharge.
Pay: $11.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $11 - $14