Flushing Medical Clinic Front Desk

Flushing Medical Clinic looking for a full time or part time front desk. Candidates need to be able to speak Mandarin Chinese and have good communication/organizational skill.

Job Overview
Join our dynamic healthcare team as a Flushing Medical Clinic Front Desk Specialist! In this vital role, you will be the welcoming face and first point of contact for patients, ensuring a smooth and positive experience from check-in to check-out. Your energetic and organized approach will help streamline clinic operations, manage patient interactions, and support the delivery of exceptional medical care. This position offers an exciting opportunity to be part of a caring environment where your administrative expertise makes a real difference in patients’ lives.

Responsibilities

• Greet patients warmly and efficiently manage patient check-in and check-out procedures using Electronic Health Record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
• Verify insurance coverage, perform insurance eligibility checks, and conduct insurance verification to facilitate accurate billing and claims processing
• Schedule appointments accurately utilizing medical scheduling software and coordinate with medical staff to optimize clinic flow
• Handle multi-line phone systems with professionalism, providing excellent patient service and directing calls appropriately
• Maintain meticulous medical records, review documentation for accuracy, and ensure compliance with HIPAA regulations for patient privacy and data security
• Assist with billing processes including medical collection efforts, coding (CPT, ICD-9/10), and documentation review for billing accuracy
• Support administrative tasks such as filing, data entry, managing office supplies, and maintaining a clean, organized front desk area

Requirements

• Proven experience in a medical office setting or healthcare environment, preferably in a clinic or dental office
• Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, Dentrix or Eaglesoft is highly desirable
• Familiarity with medical coding (CPT, ICD-9/10), billing procedures, insurance verification, and health information management
• Excellent communication skills with professional phone etiquette; bilingual abilities are a plus to serve diverse patient populations
• Proficiency in computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing preferred)
• Ability to handle sensitive patient information with discretion in accordance with HIPAA standards
• Strong organizational skills with attention to detail in documentation review and appointment scheduling
• Previous experience working in a healthcare setting with knowledge of dental terminology or hospital experience is advantageous

Join us in delivering compassionate healthcare support while advancing your career in a vibrant clinic environment! We value energetic professionals who are committed to providing outstanding patient service through efficient administrative support. All positions are paid roles that contribute directly to the well-being of our community.

Pay: $20.00 - $30.00 per hour

Work Location: In person

Salary : $20 - $30