JCB Sales Representative

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Purpose
The JCB sales representative will sell the JCB line of Ag/construction

and utility equipment to all customers including State and local

Government and Federal agencies. Must achieve targeted and agreed upon

sales performance goals through customer acquisition, development, and

retention. Excellent customer service and follow through on commitments

is required, as well as working with other KanEquip departments (Parts,

Service, Corporate) to give the customer a seamless, coordinated

experience.

Job Responsibilities (ranked In Significance)

• **Company Values:** Ensures all company values are adhered to and

promoted. This would include leading by example and participation in

employee recognition programs.

• **Sales Performance:**Achieves or exceeds all defined sales

performance objectives (revenue, margin, turnover).

• **Sales Process:** Segment customers by agency type and/or geography

as needed. Follow up on leads and referrals promptly and

effectively. Have specific targets and processes for customer

acquisition, development, and retention, including disciplined

pipeline / opportunity management. Manage RFP, RFQ, Bid responses in

a timely and professional manner, including attending government

meetings, bid openings as required. Conduct professional sales

presentations, including equipment demos, ensuring the customer has

accurate and pertinent information for their needs. Ensures

excellent aftersales experience with delivery and initial

experience.

• **Sales Operations Excellence:** Ensures all paperwork is completed

in a timely, accurate, and professional manner. Be technically

proficient on all sales tools, both the internal information

systems, as well as vendor sites for needed information.

• **Customer Satisfaction:** Ensures high level of customer

satisfaction as measured by customer surveys and ongoing customer

contact. Take effective action to resolve any customer issues that

occur. Ensure all commitments made to customers are satisfied

including requests for information, delivery of product or anything

committed for another employee to execute (i.e. parts, service).

• **Communications:** Ensures good communication with all locations /

KanEquip personnel.

• **Office and Vehicle Standards:**Ensure a clean office, clean desk,

and clean company vehicle. Comply with all trucking regulations and

vehicle inspections and mileage logs as required.

• **Employee Development:** Continuously learns and applies new

skills, strategies, and techniques. Develops and maintains a high

level of product, market, and industry knowledge. Keeps informed of

all government programs to maximize revenue and profitability for

the company, both for sales and leases. Work with supervisor to have

an ongoing development plan including both instructor-led and

web-based training opportunities.

• **Marketing Activities / Community Relations:** Assist with Public

Sector focused marketing activities, events, and promotions as

needed. Maintain a professional and contributory status in the

community.