Director of First Impressions

Kane's Furniture is seeking a Director of First Impressions to join our team! In this role, you will be responsible for performing a wide variety of clerical and receptionist duties. This role is a full-time, in-office position located at our Pinellas Park Store Support Center.

POSITION PURPOSE

Responsible for performing a wide variety of receptionist/clerical duties, Receives and screens telephone calls, visitors and vendors. Records and relays messages to appropriate personnel. Provides administrative information to Kane's personnel and performs miscellaneous support functions as assigned.

Essential Functions And Basic Duties

• Assumes responsibility for the effective performance of assigned receptionist/clerical functions:
• Receives and screens telephone calls. Operates switchboard to transfer calls.
• Answers routine questions or directs them to appropriate personnel.
• Records and relays messages.
• Performs various clerical tasks including correspondence, approvals, and miscellaneous documents required for account processing.
• Completes weekly department ordering functions.
• Receives, opens, and distributes mail daily.
• Assumes responsibility for establishing/maintaining effective business relations with clients, vendors, and stores.
• Assists with questions and problems courteously and promptly.
• Maintains the Kane’s professional reputation.
• Assumes responsibility for establishing and maintaining effective working relations with Company personnel and management.
• Assists and supports department personnel.
• Coordinates activities with related departments and obtains or conveys information as needed.
• Keeps management informed of area activities and of any significant problems.
• Attends and participates in meetings as required.
• Assumes responsibility for related duties as required or assigned.
• Ensures that work area is clean, secure, and well maintained.
• Completes special projects as assigned.
  
  
  

QUALIFICATIONS:

EDUCATION/CERTIFICATION:

• High school graduate or equivalent.
  
  
  

REQUIRED KNOWLEDGE:

• Basic understanding of business service functions.
• Knowledge of computer applications including MS Office 365.
  
  
  

EXPERIENCE REQUIRED:

• Previous reception and/or customer service-related experience.
  
  
  

SKILLS/ABILITIES:

• Strong typing abilities.
• Excellent phone skills.
• Effective communication and public relations skills.
• Well organized and attentive to detail.
• Willing to cooperate with and assist others.
• Ability to operate a switchboard and multitask.
• Able to use PC, printer, phones, and basic business equipment.