Design Consultant

Job Title: Design Consultant
Location: Naples, FL
Reports To: General Manager

Company Overview:

At Kanes Furniture, we believe that a beautiful home is a happy home. As a leader in the furniture retail industry, we are committed to providing our customers with high-quality, stylish furnishings that suit every taste and budget. Our team is passionate about design, customer service, and creating inspiring spaces.

Job Summary:

We are seeking highly motivated and creative Design Consultants to join our team. The Design Consultant will play a critical role in driving business by actively seeking out new clients, generating a personal book of business, and helping customers create beautiful and functional living spaces. This role combines design expertise, sales acumen, and a passion for delivering exceptional customer experiences.

The Design Consultant will be responsible for implementing furniture and design plans in customers' homes, including coordinating furniture placement, color schemes, and accessory selection to create a cohesive look. This is a proactive, results-oriented position ideal for someone who thrives on building relationships and closing deals.

Key Responsibilities:

• Actively generate new business by building a client base through networking, outreach, and leveraging company-provided resources.
• Prospect and follow up with leads to develop a strong personal book of business.
• Engage with customers to understand their design preferences, lifestyle needs, and budget.
• Provide personalized design solutions and product recommendations tailored to each customer.
• Visit customers’ homes to implement design plans, including furniture placement, color schemes, and accessory recommendations.
• Create mood boards, room layouts, and design concepts using available tools and software.
• Build presentation boards with color schemes, furniture selections, room plans, and accessory suggestions.
• Review final design presentations with clients, discussing product selections, pricing, and delivery schedules.
• Collaborate with Sales Consultants to create special-order SKUs and sales reserves.
• Assist with in-store design consultations by creating floor plans to help clients better visualize their purchase and support Sales Consultants in closing sales.
• Provide strategic and constructive feedback to clients to increase sales and maximize transaction values.
• Take ownership of personal sales goals by consistently achieving monthly sales volume targets.
• Stay up to date with the latest furniture trends, fabrics, and finishes to provide expert advice.
• Build and maintain long-term client relationships by offering follow-up consultations and ongoing design advice.
• Process sales transactions and maintain accurate client records.
• Utilize CRM tools to manage leads, track client interactions, and follow up on potential sales opportunities.