What are the responsibilities and job description for the Operations Coordinator position at Kanak Naturals?
Operations Coordinator - Customer Service
Kanak Naturals | Fort Wayne, IN
Join a fast-growing company making sustainability simple.
At Kanak Naturals, we're helping businesses transition to environmentally friendly foodservice products that make a real difference. As we continue to grow, we're looking for a highly organized, detail-oriented Operations Coordinator who thrives in a fast-paced environment and enjoys solving problems, supporting customers, and driving efficiency.
About the Role
If you're someone who loves keeping things organized, enjoys working with data, and takes pride in delivering exceptional customer experiences, we'd love to meet you.
Responsibilities
- Deliver outstanding customer service by responding to inquiries and resolving issues with professionalism and urgency
- Coordinate operational activities and maintain accurate records to keep the business running smoothly
- Partner with sales, logistics, and leadership teams to improve processes and drive efficiency
- Analyze operational and customer data to identify trends and opportunities
- Create reports and track key metrics using Microsoft Excel
- Manage competing priorities in a dynamic, growth-oriented environment
- Continuously look for ways to improve workflows and customer experiences
Qualifications
- Exceptional attention to detail and organizational skills
- Strong written and verbal communication abilities
- Customer-focused mindset with a passion for helping others
- Analytical thinker who enjoys problem-solving
- Ability to work independently while collaborating effectively with a team
- Proficiency with Microsoft Office, especially Excel
- Positive attitude, willingness to learn, and desire to grow professionally
Preferred Skills
- Enjoys wearing multiple hats and making an impact
- Loves solving problems and improving processes
- Takes ownership and follows through
- Wants to grow with a company that's on the rise
Additional Information
Why You'll Love This Role
- ✅ Be a key contributor in a growing company
- ✅ Work with a collaborative, supportive team
- ✅ Make a direct impact on customer satisfaction and operational success
- ✅ Gain exposure to multiple areas of the business
- ✅ Opportunities for professional growth and development
Ready to build your career with a company that's making a positive environmental impact? Apply today and become part of the Kanak Naturals team.
Learn more about us at www.kanaknaturals.com
Salary : $18 - $23