What are the responsibilities and job description for the Senior Administrator position at Kanak Elite Services?
Title: Senior Administrator (Integrated Marketing Platforms)
Location: Remote (Memphis, TN)
Contract: 12 months with possible extension
About The Role
POSITION GENERAL DUTIES AND TASKS :
Platform Administration
Location: Remote (Memphis, TN)
Contract: 12 months with possible extension
About The Role
POSITION GENERAL DUTIES AND TASKS :
- We are seeking a Senior Administrator with strong experience in managing and administering integrated marketing platforms such as Treasure Data, and related Martech solutions.
- The ideal candidate will bring deep expertise in platform administration, user support, system integrations, and day-to-day operational tasks, ensuring that our marketing systems run seamlessly to support business goals.
- This role requires both technical administration skills and a strong understanding of marketing workflows, enabling close collaboration with marketing, analytics, and IT teams.
Platform Administration
- Administer and maintain integrated marketing platforms (Treasure Data).
- Configure campaigns, workflows, and audience segmentation modules.
- Manage platform upgrades, patches, and migrations.
- Oversee user access management, license provisioning, and security controls.
- Perform routine monitoring, health checks, and system performance tuning.
- Troubleshoot incidents, resolve issues, and coordinate with vendor support as needed.
- Setup Network Connectivity, SSO, LDAP configuration.
- Maintain platform documentation, SOPs, and knowledge base for recurring tasks.
- Ensure compliance with internal policies, data privacy, and security standards.
- Work with cross-functional teams (Marketing, DataOps, IT, Analytics) to support end-to-end campaign execution.
- Manage integrations with CRM, CDP, data lakes, and reporting tools.
- Provide training and support to business users and stakeholders.
- Identify opportunities for automation and process standardization.
- Recommend best practices for optimizing platform utilization.
- Support new feature evaluation and adoption.
- Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred).
- 5 8 years of experience in administering marketing automation and campaign management platforms.
- 5 8 years of Strong hands-on expertise with Treasure Data (experience with IBM Unica, Adobe Campaign, Salesforce Marketing Cloud, or similar is a plus).
- 5 8 years of Solid knowledge of SQL, data models, and APIs for integration and data troubleshooting.
- Familiarity with ETL workflows, data lakes, and cloud platforms (AWS/Azure/GCP).
- 5 8 years of Experience in admin tasks such as access management, patching, upgrades, and monitoring.
- Strong problem-solving, analytical, and communication skills.
- Ability to work independently and lead small projects or initiatives.