What are the responsibilities and job description for the Recreation Team Member - San Diego KOA Resort position at Kampgrounds Enterprises, Inc.?
Description
The San Diego KOA is an award-winning outdoor campground resort looking for enthusiastic, outgoing and energetic recreation team members. Sunny southern California allows us to be open 365 days a year offering camping in RVs, Cabins, Deluxe Cabins & tents. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy being outdoors, meeting new people, and putting on events we would love to talk to you!
Working hours:
- Seasonal/ Part- Time
- 15-30 hours depending on the occupancy of the campground
- Monday - Sunday
- Hours can be scheduled between 7am-11pm
- Most hours will occur in the evenings, weekends & holidays
- $16.90 and up depending on your experience
- Reports to the Recreation Department Manager
Responsibilities:
- Ensures customers receive a high level of service consistent with our customer service philosophy
- Leads and participates in scheduled events and activities which may include athletic, craft, social, and instructional activities
- Responds to inquiries from camping guests
- Coordinates with all staff to help resolve guest complaints
- Verifies the reconciliation of payments of cash or credit cards
- Efficiently participates in set-up and break down equipment for guest activities
- Performs basic maintenance and cleaning, as needed
- Conducts pre and post trip inspections of bicycles to verify safety and proper operations
- Help to coordinate the maintenance of all equipment used for recreational activities
- Operate various types of standard office equipment, including a personal computer and related software
- Participate in team training sessions
- Complete tasks as assigned by Recreation Manager
- Assist other departments as need to ensure a successful guest experience as assigned by San Diego KOA leadership team
Requirements
• Good customer service and communications skills
• Enjoy working with youth and families of all ages
• Able to work with others and work independently
• Professional Appearance and attitude towards guests and fellow team members
• Communicate professionally and patiently
• Be on your feet during shift and able to lift at least 30 lbs.
• Ability to thrive in a fast-paced environment
• Bilingual a plus
• Enthusiasm and knowledge in the following areas is highly desirable; sports, arts, and music
Salary : $17