Assistant General Manager-Hotel

Job Summary
We are seeking a dynamic and experienced Assistant General Manager to help oversee daily operations within a fast-paced service environment. The ideal candidate will possess strong leadership skills, extensive customer service experience, and a passion for delivering exceptional customer service. This role involves supporting the General Manager in managing staff, brand standards, housekeeping, bar operations and maintaining operational efficiency across various departments. The Assistant General Manager will play a pivotal role in fostering a positive team environment, driving sales, and upholding the establishment’s reputation for quality and hospitality.

Responsibilities

• Assist in managing daily operations, ensuring smooth workflow across all departments.
• Supervise staff training, development, and performance evaluations to promote a high standard of service.
• Oversee food preparation, presentation, and safety protocols in accordance with industry standards.
• Manage inventory control, including ordering supplies and minimizing waste to optimize profitability.
• Handle cash management duties such as POS transactions using Aloha POS or Micros POS systems.
• Ensure compliance with food safety regulations and sanitation standards.
• Support shift management by coordinating schedules and resolving operational issues promptly.
• Assist with budgeting, cost control, and financial reporting to meet business objectives.
• Participate in interviewing and hiring new team members to build a competent workforce.
• Collaborate with the management team to develop marketing strategies and promotional activities.
• Maintain excellent customer service standards by addressing guest concerns and ensuring satisfaction.
• Support catering, banquet events, or bar operations as needed within the hospitality setting.

Skills

• Proven management experience within the industry, including supervising teams in quick service environments.
• Proficiency with POS systems such as Aloha POS or Micros POS; cash handling expertise required.
• Excellent leadership skills with experience in staff training & development and team management.
• Ability to manage inventory control effectively while maintaining quality standards.
• Exceptional customer service skills with a focus on hospitality excellence.
• Experience in management including shift management, budgeting.
• Familiarity with culinary operations such as catering, banquet service, or bar management is advantageous.
• Strong communication skills along with interviewing and training capabilities.
• Leadership qualities that foster teamwork, motivation, and operational efficiency across diverse restaurant settings including casual dining or hotel environments. This position offers an exciting opportunity for a dedicated professional to lead a vibrant team while ensuring operational excellence in a thriving hospitality environment.

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $35,000 - $40,000