What are the responsibilities and job description for the Grain Accounts Payable & Customer Experience Specialist position at Kalmbach Feeds Inc?
About the Role:
At Kalmbach Feeds, Inc. the role of Grain Accounts Payable & Customer Experience Specialist is an engaging position that allows an individual to have a real impact on the company’s bottom line. The Kalmbach Feeds Purchasing team requires a strong individual who is capable of relating to all areas of the business including Nutrition, Sales, Marketing, Purchasing and Production. This team member will protect the quality and integrity of our feed by helping to ensure the proper/accurate utilization of materials and resources. On a daily bases, this individual will record all transactions and receipts, proactively reconcile all usage, and challenge areas of discrepancies. Ultimately, the team maximizes productivity by helping to maintain the right materials in the right place at the right time.
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Operations Support
- Work cross-functionally with procurement, operations, and logistics teams
- Assist with documentation, reporting, and general administrative support
- Step in to support team needs across departments as priorities shift
- Contribute to process improvements and efficiencies
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Customer Experience & Support
- Serve as a point of contact for customer inquiries related to grain payments and settlements.
- Provide clear, timely communication to customers and vendors
- Help resolve issues related to deliveries, paperwork, or payments
- Support a positive, solution-oriented customer experience
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Invoicing & Accounts Processing
- Process invoices for grain, soybean meal, and related products
- Review invoices for accuracy and resolve discrepancies
- Assist with accounts payable tasks, including invoice entry and payment processing
- Collaborate with internal teams to ensure accurate records
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Grain Transactions & Settlements
- Maintain accurate grain scale tickets and transaction records
- Process grain settlements, including verifying contracts, pricing, and quantities
- Ensure timely and accurate reconciliation of transactions
Who You Are:
- Team player willing to jump in wherever needed
- Organized and dependable with strong follow-through
- Comfortable balancing transactional work with customer interaction
- Problem-solver with a positive, can-do attitude
- Ability to learn quickly and adapt to changing priorities
Qualifications
- Strong attention to detail and accuracy in data entry and financial transactions
- Excellent communication and customer service skills
- Ability to multitask and adapt in a fast-paced, team-oriented environment
- Proficiency in Microsoft Office (especially Excel); experience with grain/accounting systems preferred
- Knowledge of grain operations, settlements, or contracts is a plus
About the Company:
Kalmbach Feeds offers the highest quality nutritional products for livestock, poultry, and companion animals. The company was founded in 1963 by Milton and Ruth Kalmbach with a vision to develop the finest products, providing customers with the best possible nutritional value. The Kalmbach family’s traditional core values have served as the compass for consistent success for six decades, and the company has become the regional leader within the animal nutrition industry. Kalmbach Feeds enjoys an excellent reputation for quality and integrity within the animal nutrition industry and is comprised of smart self-starters who are driven to serve customers. Our experienced, talented team utilizes cutting-edge technology and proprietary processes to deliver safe, innovative products. Our stringent ingredient testing, computer automated systems, patented technologies, dedicated manufacturing facilities, and in-house nutrition specialists guarantee it. Additional information regarding our exciting company can be found at https://youtu.be/UONTNdszwY4 and www.kalmbachfeeds.com/.
Kalmbach Feeds Offers:
- Medical, Dental, and Vision Benefits with eligibility on date of hire
- 401(K) (traditional and Roth options) with generous company match
- 3 Weeks Paid Time Off in first year
- Company Paid Short Term and Long Term Disability
- Company Paid Life Insurance
- Competitive Compensation
- On Staff Life Coach
- Medical and Dependent Care Reimbursement Plans
- Access to Beach Front Company Condo in Fort Myers, FL
Kalmbach Feeds is an Equal Opportunity Employer. Each applicant for employment is considered solely based on job qualifications, without regard to race, color, religion, sex, age, disability, national origin, veteran status, or any other classification protected by law. The information contained within your resume and application, including employment history, educational history, and references, are subject to verification. Pre-employment drug screen (hair and urine), physical, and criminal background check required
Only qualified candidates will be contacted.