Medical Records Clerk

Primary Purpose:

The person in this position is a member of the Patient Centered Health Care Home team and is responsible in managing all documents pertaining to the patients' medical health records. They shall ensure that all patient's documents are protected, reviewed signed and efficiently scanned in the patient's electronic medical records (EMR) on a timely manner. They shall ensure that all requested documents are released and delivered to the appropriate requestor accurately in a timely manner.

Essential Duties:

• Scans incoming documents into the EMR using Document Management System
• Logs all incoming medical records release requests on the log book located in the medical records folder on the LAN.
• Releases medical records through mail, manual fax/electronic fax and in person
• Completes medical releases invoice as necessary
• Manages and monitors deceased patient documents per KPHC protocol
• Documents and monitors changes in patient's name
• Monitors incoming faxes and distributes documents accordingly.
• Gathers essential medical documents from the medical assistants station
• Manages medical records calls and messages promptly and accurately
• Monitors and sorts all incoming documents including documents from other KPHC location
• Routes documents to appropriate support staff/provider and/or KPHC location
• Monitors transfer of existing paper charts to other KPHC location
• Assists staff on all medical records related inquires.
• Retrieves paper medical records charts from storage as necessary and documents receipt via EMR and the LAN for future reference
• Documents changes in EMR
• Maintains clean, safe and organized work area.

Regular and reliable on-site attendance is required.

Other Duties:

· Participates in medical records department and general staff meetings as appropriate.

· Cooperates with all other staff members in accomplishment of own job duties

· Serves as team player, exhibiting traits of courtesy, caring, helpfulness and respect

• Maintains positive customer relationships through effective communication and follow up

· Performs other related duties and accepts responsibility as assigned

· Uses equipment and materials properly

Minimum Qualification Requirements:

Education:

• High school diploma or GED equivalent

Experience:

· Previous related experience preferred

Skills/Knowledge:

• Basic typing knowledge required
• Basic computer literacy preferred
• Knowledge of medical terminology preferred but not required
• Knowledge of Practice Management System preferred
• Accurate, neat and able to complete tasks in a timely manner
• Able to work alone and with initiative

Kalihi-Palama Health Center is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law