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Primary Purpose:
Under the supervision of the Human Resources Director, the Human Resources Generalist is responsible for providing comprehensive human resources support across a mission-driven, federally qualified healthcare organization serving approximately 250 employees. The organization provides integrated healthcare services across multiple clinical and support departments, including Dental, Women's Health Adult Medicine, Behavioral Health, and other primary and specialty care services. This position serves as a trusted HR resource to employees, managers, supervisors, and clinical leaders. This position supports recruitment, onboarding, employee relations, leave administration, HRIS administration, performance management processes, credentialing activities, and employee records management.
The Human Resources Generalist works closely with the Human Resources Director to ensure HR services are delivered effectively, efficiently, and consistently in accordance with organizational policies and applicable employment law.
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Essential Duties:
Recruitment & Onboarding
- Coordinate recruitment activities for clinical, administrative, and support positions.
- Assist hiring managers throughout the recruitment and selection process.
- Schedule interviews and coordinate candidate communications.
- Facilitate pre-employment requirements, including background checks, employment verification, and onboarding activities.
- Conduct new employee orientation and ensure completion of required employment documentation.
- Maintain recruitment records and applicant tracking information.
HRIS & Employee Records Administration
- Maintain accurate employee records and HRIS data.
- Process personnel transactions, including hires, transfers, promotions, status changes, compensation changes, and separations.
- Audit HR data and resolve discrepancies as needed.
- Generate reports and workforce data as requested.
- Maintain confidential personnel files and records in accordance with organizational policies and records-retention requirements.
Employee Relations Support
- Serve as a point of contact for employee questions regarding HR policies, procedures, and programs.
- Assist managers and the Human Resources Director with employee relations matters, workplace concerns, and performance-related issues.
- Participate and conduct workplace investigations and maintain appropriate documentation.
- Support a positive, respectful, and collaborative workplace culture.
- Ensure employee matters are handled consistently, professionally, and confidentially.
Performance Management
- Coordinate and monitor the performance review process.
- Assist managers with performance documentation and follow-up activities.
- Support performance improvement and corrective action processes.
- Maintain performance management records and tracking systems.
Leave Administration
- Coordinate employee leave requests and maintain required documentation.
- Assist employees and managers with leave-related processes and communications.
- Track leave activity and maintain accurate records.
- Support administration of leave programs in accordance with organizational policies and applicable federal and state laws.
Credentialing & Organizational Support
- Assist with employee credentialing activities, including collection and tracking of licenses, certifications, registrations, and renewals.
- Maintain credentialing-related documentation and records.
- Support preparation for audits, accreditation reviews, and regulatory surveys by maintaining required personnel records and documentation.
- Maintain employee training and compliance records as assigned.
- Assist with employee meetings, engagement activities, training programs, and special projects.
Other Duties
- Maintain current knowledge of HR practices, employment laws, and workplace trends.
- Provide general support to Human Resources department initiatives and projects.
- Perform other job-related duties as assigned.
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Minimum Qualifications
Education
Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field; or an equivalent combination of education and experience.
SHRM-CP, PHR, or other HR certification preferred.
Experience
· Minimum of five (5) years of progressively responsible human resources experience required.
- Seven (7) years of human resources experience preferred.
- Experience in healthcare, nonprofit, community health, or another regulated environment preferred.
- Experience supporting recruitment, onboarding, employee relations, leave administration, HRIS administration, credentialing, and personnel records management.
- Working knowledge of federal and state employment laws and HR best practices.
Knowledge, Skills & Abilities
- Strong verbal, written, and interpersonal communication skills.
- Excellent organizational and time management skills with strong attention to detail.
- Ability to manage multiple priorities and meet deadlines.
- Strong problem-solving and critical-thinking skills.
- Ability to maintain confidentiality and exercise sound judgment.
- Proficiency in Microsoft Office applications and HRIS platforms.
- Ability to build effective working relationships with employees and leaders at all levels of the organization.
- Ability to work independently and collaboratively in a fast-paced environment
Kalihi-Palama Health Center is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
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