What are the responsibilities and job description for the Case Manager position at Kaleidoscope Family Solutions, Inc.?
Come create a colorful difference with Kaleidoscope Family Solutions (KFS) as a Care Coordinator in our North Scituate office.
Care Coordinators are responsible for supporting individuals with disabilities, by providing clinical management and oversight of the professionals who work with them, as well as building a relationship and overseeing the families and individuals on their caseload. Up to 25% travel may be required.
SUMMARY OF RESPONSIBILITIES
* Expediently fill referrals with appropriately matched professionals, to meet and increase established billable hours
* Create and maintain clinically appropriate goals and objectives for clients
* Review staff's monthly and quarterly notes for completion, and update as necessary
* Ensure complete events in database for all calls and business made on a daily basis
* Resolve service problems by answering complaints and inquires, clarifying the complaints, determining the cause of the challenge, and conducting follow-up to ensure resolution
* Attend quarterly, yearly, or as-needed meetings for all clients on caseload
REQUIRED EXPERIENCE
* Minimum of one (1) year experience working within the field of human services, case management, or a related field
SALARY
Compensation is commensurate with experience
Job Type: Full-time
Kaleidoscope Family Solutions is an EEO Employer