What are the responsibilities and job description for the Cashier/Customer Service position at Kalalou Caribbean Bar and Grill LLC?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while efficiently handling transactions. Your ability to communicate effectively and maintain a positive attitude will contribute to a welcoming shopping experience for all customers.
Duties
- Greet customers warmly and assist them with inquiries regarding products and services.
- Process customer transactions accurately and efficiently at the cash register.
- Handle cash, credit, and debit transactions while ensuring adherence to cash handling procedures.
- Engage in upselling techniques to enhance customer experience and increase sales.
- Maintain cleanliness and organization of the checkout area and surrounding displays.
- Assist with stocking shelves and inventory management as needed.
- Address customer complaints or concerns promptly, ensuring satisfaction.
- Collaborate with team members to achieve store goals and maintain a positive work environment.
Skills
- Strong customer service skills with the ability to communicate effectively with diverse customers.
- Experience in retail sales or grocery store environments is preferred.
- Proficient in basic math skills for accurate cash handling and transaction processing.
- Knowledge of retail math concepts is a plus.
- Excellent phone etiquette for handling customer inquiries over the phone.
- Ability to upsell products effectively while maintaining a friendly demeanor.
- A proactive approach to problem-solving and conflict resolution.
Join our team as a Customer Service Associate / Cashier, where your contributions will make a difference in creating a positive shopping experience for our valued customers!
Job Types: Full-time, Part-time
Pay: $17.11 - $18.16 per hour
Expected hours: 6 – 8 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $17 - $18