Waterpark Maintenance Manager

Known as the #WorldsCoolestIndoorWateparks and filled with pools, spas, and slides for days with an excess of a million gallons of water, Kalahari Resorts & Conventions is filled with waves of fun! The Waterpark Maintenance Manager oversees the waterpark maintenance operations including, training and leadership necessary to achieve stated objectives for ride maintenance, ride checks, repairs, costs, guest service satisfaction, safety, cleanliness, and sanitation.

Previous Experience & Requirements

• Certified pool operator certification required.
• A minimum of 4 years of progressive experience in a hotel/resort, waterpark, theme park, construction, or related field; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.
• Have knowledge of air conditioning/heating systems, plumbing, building and all facility maintenance and management.
• Have knowledge of ride maintenance schedules, and repairs.

Job Summary

• Understand completely all policies, procedures, standards, specifications, guidelines, and training programs of Kalahari Resorts.
• Ensure that all waterpark rides are inspected daily, weekly, and monthly.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner such as licenses, state forms, and maintenance logs.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the ride manufacturer’s preventative maintenance programs.
• Oversee and ensure that the Waterpark policies on associate performance appraisals are followed and completed in a timely basis.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Be knowledgeable of policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and comply with all federal, state, and county and municipal regulations that pertain to rides safety, inspections, and yearly inspection with all authorities.
• Serve as focal point for audits and inspections by outside agencies.
• Ensure waterpark is maintained so that guests are not inconvenienced because of repairs.
• Oversee an accurate inventory of supplies for the waterpark and make purchase approvals.

Skills for Success

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must be effective at listening to, understanding, and clarifying the issues raised by Directors, Managers, Associates, Supervisors, Department Heads, Senior Management, and guests.
• Must be able to adapt to a broad range of customer interactions, inquiries, and complaints.
• Ability to be a clear thinker, analyze and resolve problems exercising good judgment.
• Make independent decisions while maintaining strong ethical standards consistent with company policy, rules and the ability to maintain confidential information.

***

Kalahari Resorts & Conventions

Who We Are

As a growing all-under-one-roof premium destination resort brand that focuses on being the industry leader in play, stay, eat and meet; everything we say and do at Kalahari Resorts & Conventions stems from our love of family and our goal of creating an oasis for spending time with those you care about most. Being family-owned, there is a conscious thought in developing multigenerational adventures that are unique.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand recruiting as a mission, with the individual as the most important element in the process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

Team Characteristics

Kalahari Resorts & Conventions is a team of enthusiastically-empowered and loyal hospitality experts with the combined passion of flawlessly executing the creation of family time and world class conventions. Many of our associates have been given the tools to be a success and have built careers. Sixty-one percent of our leadership team has been promoted into their roles. As an employer-of-choice, we’ve held on to A-players that seek responsibility and want to learn.

Benefits:

Flexible Schedule Growth & Promotion Opportunities

Competitive Pay Insurance & 401k Plan with Match

Fun Work Environment Employee Housing

Associate Perks & Discounts Year-Round Employment

Kalahari Resorts is an Equal Opportunity Employer.

Job Type: Full-time

Schedule:

• Monday to Friday
• Weekend availability

Work Location:

• One location

Work Remotely:

• No