What are the responsibilities and job description for the Waterpark Park Services position at Kalahari Resorts & Conventions?
Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.
Waterpark Park Services
Kalahari Resorts & Conventions is seeking a Waterpark Park Services associate. In this role, you will be responsible for the cleaning of equipment and all general areas in the waterpark both during and after hours and is expected to maintain a high level of sanitation and cleanliness throughout the waterpark, pools, shower areas, and bathrooms.
As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure the waterpark remains clean, safe, and inviting, creating a positive guest experience.
Key Responsibilities
- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
- Clean and maintain all general areas of the waterpark, including walls, floors, stairs, chairs, tables, restrooms, waterpark attractions, and other applicable equipment, both indoors and outdoors (when applicable).
- Participate as a team and use core values and service expectations listed in the Kalahari Promise daily.
- Communicate with guests about attraction requirements and safety concerns.
What We’re Looking For
- Knowledge of waterpark operations and/or hotel housekeeping knowledge are helpful.
- Reliable, detail-oriented individuals who take pride in their work.
- A positive attitude and a personality focused on service.
- Willingness to work flexible and sometimes long hours, including weekends and holidays.
- A leadership style rooted in collaboration, respect, and service to others.
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.