What are the responsibilities and job description for the Spa - Licensed Massage Therapist position at Kalahari Resorts & Conventions?
Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don’t just create vacations, we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, communities, treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with Charity: Water, we’re also committed to bringing clean water to one million people in Africa.
Massage Therapist
Kalahari Resorts & Conventions is seeking a Massage Therapist. In this role, you will be responsible for creating a relaxing ambiance for our guests while administrating professional massage and body treatments all while ensuring a clean, safe and well-organized spa facility.an emphasis on cleanliness and sanitation.
As part of our leadership team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.
Key Responsibilities
- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
- Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
- Provide accurate appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
- Assist in all areas of spa operation as requested by management.
What We’re Looking For
- You must hold and maintain a current massage therapist/bodyworker license with the state of Wisconsin and the department of regulations and licensing.
- Flexible long hours are sometimes required; that could include nights, weekends, and holidays.
- A leadership style rooted in collaboration, respect, and service to others.
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
