What are the responsibilities and job description for the Refrigeration Technician position at Kalahari Resorts & Conventions?
Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.
Refrigeration Technician
Kalahari Resorts & Conventions is seeking a Refrigeration Technician. In this role, you will be responsible for installing, maintaining, troubleshooting, and repairing all commercial and industrial refrigeration systems throughout the facility. This role supports daily operations, preventive maintenance programs, and emergency repair needs to ensure all cooling equipment operate safely, efficiently, and with minimal downtime.
As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure all cooling systems operate reliably and efficiently, supporting guest comfort and maintaining safe, high-quality food and beverage operations for both guests and associates
Key Responsibilities
- Install, service, and repair refrigeration systems including walk-in coolers, freezers, ice machines, chilled water systems, and HVAC-related cooling equipment.
- Diagnose mechanical, electrical, and refrigerant-related issues using proper testing tools.
- Document all inspections, findings, and repair recommendations.
- Ensure all work meets EPA, OSHA, and facility safety standards.
What We’re Looking For
- At least 2–5 years of commercial refrigeration or HVAC experience.
- Strong understanding of refrigeration cycle, electrical systems, and mechanical troubleshooting.
- Able to work independently and communicate clearly
- Experience with large-scale commercial systems (rack systems, chillers, cooling towers).
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.