What are the responsibilities and job description for the Concessions Service Staff position at Kalahari Resorts & Conventions?
Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity water, we’re also committed to bringing clean water to one million people in Africa.
Concessions Cashier
Kalahari Resorts & Conventions is seeking a Concessions Cashier. In this role, you will be responsible for providing service to guests to help create a beyond expectation dining or take-out experience. To actively participate as a team and use core values and service expectations listed in the Kalahari Promise daily.
As part of our team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.
Starting Rate: $13.00 an hour
Key Responsibilities
- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
- Must have full knowledge of the menu, food items, specials of the day if applicable, refrigerated case items, appropriate prices, layout of the resort and its storage closets.
- Must be able to greet guests with energy, a genuine smile, positive body language, focused eye contact, and in a timely fashion.
- Take orders properly as well as enter into Micros terminal accurately.
What We’re Looking For
- Must be able to frequently communicate and develop rapport with guests and associates and have a working relationship with the resort management team.
- Must be able to work in a stationary position for long periods of times (up to 8 hours).
- Must be able to work and be flexible with all shifts, weekends, and holidays.
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
Salary : $13