What are the responsibilities and job description for the Lead Desktop Support Engineer position at Kaizen Technologies?
Job Details
Role: Lead Desktop Support Engineer.
Location: New York, NY
Fulltime Position
Qualifications
Working knowledge of Windows 10
3 years of experience in supporting internal PC and MAC users, including HW, SW, Network, phone, audio/video, etc.
Strong troubleshooting skills
Install, configure, and troubleshoot laptops, PC's, and MAC's.
Mobile device support experience is a plus
Strong communications, troubleshooting and team playing skills
Ability to work in a fast-paced and dynamic environment
Service-Now knowledge is a plus
Great phone skills and ability to work with remote users
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