Supply Chain & Operations Manager - CPG

About Kaizen

Kaizen is one of the fastest-growing healthy food brands in America. We make high-protein, lower-carb versions of pantry staples and are sold through our website, Amazon, Thrive Market, and a growing list of national retailers.

As we continue expanding across DTC, Amazon, wholesale, and retail, we're building the operational foundation for our next stage of growth. We're looking for someone who wants to roll up their sleeves, solve problems, improve systems, and help build a world-class operations organization.

The Opportunity

As our Supply Chain & Operations Manager, you'll work directly with our co-founders and partner closely with our CEO to own the day-to-day execution of Kaizen's supply chain and operations. From coordinating manufacturers and suppliers to managing freight, inventory, fulfillment, wholesale orders, and third-party logistics partners, these are the core functions that allow our business to operate every day.

You'll have full ownership of those responsibilities while continuously improving the systems, tools, and processes behind them. This is a highly visible role that sits at the center of the organization. You'll work cross-functionally with our founders, VP of Sales, Finance, Marketing, Customer Experience, manufacturers, suppliers, retail partners, freight providers, and warehouse partners.

We're looking for someone who enjoys both execution and continuous improvement. Someone who loves solving problems, finding better ways to work, and taking ownership.

What You'll Do

Supply Chain & Manufacturing

• Coordinate production schedules with manufacturing partners.
• Manage supplier relationships and raw material purchasing.
• Oversee inventory planning across all sales channels.
• Coordinate inbound and outbound freight with logistics partners.
• Manage warehouse and third-party logistics (3PL) relationships.
• Track production timelines and proactively identify supply chain risks.
• Manage COAs, specifications, and quality documentation.
• Continuously improve forecasting, purchasing, and production planning.

Fulfillment & Operations

• Own execution of wholesale and B2B orders from purchase order through delivery.
• Coordinate closely with our fulfillment and warehouse partners to ensure orders are shipped accurately and on time.
• Monitor inventory allocations across DTC, Amazon, wholesale, and retail.
• Resolve operational issues while keeping customers, partners, and internal teams informed.
• Ensure operational excellence across every customer touchpoint.

Systems & Continuous Improvement

• Identify operational bottlenecks and implement scalable solutions.
• Introduce AI, automation, and technology that reduce manual work.
• Improve dashboards, reporting, and operational visibility.
• Build and document SOPs that allow the business to scale.
• Evaluate software and systems that improve execution.
• Continuously ask, "How can we make this process better?"

Cross-Functional Leadership

• Partner closely with the founders, CEO, VP of Sales, Finance, Marketing, Customer Experience
• Build strong relationships with manufacturers, suppliers, freight providers, warehouses, and retail partners.
• Lead cross-functional projects that improve operational performance.
• Ensure information flows efficiently across the organization.

Who You Are

• You love solving problems.
• You take ownership through to the finish line.
• You're analytical without getting stuck in analysis.
• You're organized, proactive, and resourceful.
• You enjoy both strategy and execution.
• You're excited by AI and new technologies that improve productivity.
• You're comfortable wearing multiple hats in a fast-moving environment.
• You communicate exceptionally well with both internal teams and external partners.

Qualifications

• 3 years of experience in supply chain, manufacturing operations, logistics, procurement, business operations
• Experience working with manufacturers, suppliers, freight providers, and third-party logistics partners.
• Strong analytical skills with proficiency in Excel and Google Sheets.
• Experience with ERP, inventory management, or supply chain software.
• Familiarity with AI tools and workflow automation is highly desirable.
• Experience in consumer packaged goods, food and beverage, manufacturing, or a high-growth startup is preferred.

Growth Opportunity

This is a unique opportunity to join Kaizen during one of the most exciting stages of our growth. As we continue expanding into national retail, launching new products, and evolving into a true omnichannel business, we're investing in building the operational foundation that will support our next chapter.

As the business grows, you'll have the opportunity to help shape how our operations organization is built, identify where additional resources are needed, and play a key role in hiring and developing future operational talent. This is a high-visibility role with meaningful ownership from day one and a clear path toward broader operational leadership as Kaizen continues to grow.