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Unit Assistant

Kaiser Permanente
South San Francisco, CA Other
POSTED ON 1/10/2026 CLOSED ON 1/10/2026

What are the responsibilities and job description for the Unit Assistant position at Kaiser Permanente?

Job Summary:

This position is responsible for supporting and coordinating the administrative activities of the nursing unit. May be assigned to cover multiple units.


Essential Responsibilities:
  • Processes transfers and discharges using the Admit-Discharge-Transfer (ADT) system in the electronic medical record.
  • Answers and appropriately routes internal and external telephone calls.
  • Orders materials and supplies for the unit, and collects equipment and medication from the dumb waiter system.
  • Answers call system from nurses station; follows up with patient and/or family as appropriate.
  • Makes follow-up appointments for patients as necessary.
  • In conjunction with Discharge Coordinator, organizes transfers to skilled nursing facilities, including printing relevant sections of the patient chart.
  • Prepares discharge packets and other documents for patients (including maternal/baby).
  • Maintains the units business equipment, including maintaining appropriately charged wireless carts.
  • Arranges for special maintenance or repair of the units business equipment.
  • Updates the units white board (this function may be eliminated).
  • Maintains the Minimum Record.
  • Assists unit personnel in the use of the electronic medical record and other systems; may act as the unit resource for computer-related issues.
  • Acts as greeter for the unit, greeting new patients and their families.
  • Coordinates discharge times, contacts family members with discharge information, and otherwise facilitates a timely discharge when the patient is ready.
  • Initiates units downtime procedures when necessary.
  • Communicates with other units/departments.
  • May support Environmental Services in the data entry into the ADT system the status of clean and dirty beds.
  • May help to facilitate co-pay collections by communicating with the Admitting office when family members are present on the unit, relaying information to Admitting or to the patient/family, etc.
  • Assists with other unit duties such as collecting meal trays, taking STAT specimens to the lab, etc.
  • Performs other related duties as assigned.

 

Grade: 220

Qualifications:

Basic Qualifications:
Experience


  • N/A

Education

  • High School Diploma/GED.
License, Certification, Registration
  • N/A
Additional Requirements:

  • Working knowledge of PCs and the ability to navigate in a Windows environment utilizing a mouse.
  • Basic knowledge of office equipment (fax machine, copy machine, scanner).
  • Typing 25 wpm.
  • Ability to read and comprehend complex instructions, correspondence, and medical record documents in English.
  • Ability to write simple correspondence using email.
  • Working knowledge of computer applications to include Windows 95/97, 2000 or Windows NT is required.
  • Must be willing to work in a Labor Management Partnership environment.
  • Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.
Preferred Qualifications:

  • Medical Terminology Certificate Preferred

Salary : $37 - $39

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